Risk Management - Credit Collections Risk - Senior Associate

Senior Associate, Credit Risk Collections Team

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Senior Associate within the Credit Risk Collections Team, you will play a pivotal role in identifying, assessing, and mitigating risks to ensure we operate within established risk parameters and achieve long-term performance goals for Chase Card Services. We are looking for someone who will bring energy, curiosity, a willingness to learn, and a desire to do the right thing. This particular position will be responsible for providing oversight and integration of Strategic Co-brand Initiatives and centralized activities supporting our collections risk criteria working in close collaboration with various stakeholders within and outside card risk organization. This position offers significant cross-functional exposure, working closely with operations, product, marketing, technology, and other teams to develop collections risk criteria, integrate new processes and capabilities, ensure robust oversight and controls, monitor performance, and deliver significant value through increased collections. As part of the broader Card Collections Credit Risk Team, you will play a key role in shaping the future of our collections processes, lending products, and mitigating losses.

Job Responsibilities :

• Develop comprehensive analytics to measure and challenge key business initiatives and recommend innovative solutions
• Work independently and in teams to identify and assess performance trends, utilizing both statistical and data mining tools and quantitative methodologies
• Conduct root cause analysis to provide clear, actionable recommendations to senior leadership and various stakeholders
• Prepare and present detailed risk monitoring reports to senior management and stakeholders, ensuring clear communication of findings
• Gather requirements, map business processes, identify gaps, and track and manage key deliverables to meet challenging timelines
• Monitor internal and external behavioral data along with public information on industry trends, regulatory changes, and credit risk management best practices to continuously improve risk collections processes

Required qualifications, capabilities, and skills :

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer / Disability / Veterans.