Mortgage Communications & Sales Support Coordinator

Description:

At Sunflower Bank, we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com.

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the full-time position of Mortgage Communications & Sales Support Coordinator at our Spokane, WA location.

The hourly rate for this position is $24.00 - $26.00 per hour depending on knowledge, skills, abilities, experience, and location.

On-site position

This position provides comprehensive support for marketing and compliance initiatives within the mortgage line of business. Responsibilities include assisting with the creation, review, and training of individually produced marketing materials to ensure adherence to Sunflower Bank’s marketing standards and regulatory requirements. The role involves tracking and monitoring co-marketing submissions, open house promotions, social media content, and other marketing sources, as well as coordinating the communication and distribution of approved materials to new and existing Mortgage Loan Officers. Additional duties include maintaining the main reception desk, participating in training and mentorship programs, and ensuring all tasks comply with company policies, investor guidelines, and state and federal regulations. Strong communication skills are essential for accurately informing internal and external stakeholders of project statuses and requirements. Proficiency in Microsoft applications (Teams, Outlook, Word, Smartsheet, and Excel) and the ability to meet tight deadlines are required.

Responsibilities

• Assist with individual produced marketing materials adhering to the Sunflower bank marketing requirements. Including assistance with creation, reviewing for compliance and training on what adheres to our Marketing department compliance for standards.
• Assisting in the tracking and monitoring of co-marketing submissions and materials.
• Responsible for communication and distribution of all marketing materials to new and existing Mortgage Loan Officers
• Ensure that all assigned duties are completed in compliance with company policies, industry regulations, and legal requirements.
• Assist with individual produced marketing materials adhering to the Sunflower bank marketing requirements.
• Tracking of open house, social media and other sources of marketing materials being used and generated individually across the mortgage line of business.
• Participate in training programs and mentorship opportunities to develop their basic understanding and skills for current roles as assigned.
• Communication (Internal and External) – Accurately inform each applicant, loan officer, underwriter or appropriate third parties of current project statuses and requirements.
• Computer Skills – intermediate skills with Microsoft applications, including Teams, Outlook, Word, Smartsheet and Excel.
• Deadlines – Consistently hit ongoing tight deadlines regarding published turn times and expectations from each department upon request type.
• This is an in-office position with responsibility of maintaining the main reception desk of the office space.
• Compliance – Meet rules, obligations, timelines and deadlines to comply with company policy, contracts, investor guidelines, lending programs and state and federal law and regulation.
• Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company.
• Responsible for upholding Fair and Responsible Banking practices and Code of Ethics and Conduct guidelines.
• Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company.
• Responsible for upholding Fair and Responsible Banking practices and Code of Ethics and Conduct guidelines.
• Understand and participate in the Bank’s Community Reinvestment Act program.
• Perform other duties as assigned.

Education / Experience

• Proficient in Microsoft Office Suite.
• Excellent verbal and written skills.
• Professional and leadership qualities.
• Ability to maintain confidentiality.
• Attention to detail.
• Basic math skills.
• Data entry skills. Interpersonal skills.
• Multi-tasking skills.

Pay is dependent on knowledge, skills, abilities, experience, and location.

Working Conditions

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Sunflower Bank Benefits

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:

• Rooted in Strength
• Propelled by Growth
• Individuals in a Great Whole
• Creating Possibility
• Community Focused

Associates enjoy outstanding benefits, including:

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company-paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more associate perks & incentives!

If you qualify, apply online at www.sunflowerbank.com/careers.

You’ve never worked anyplace like Sunflower Bank!

EOE/AA: Minorities/Females/Disabled/Vets

Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.

Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.

If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Requirements: