HRSN Case ManagerJust Compassion • Portland, OR, US

HRSN Case Manager

Just Compassion • Portland, OR, US

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Job Description

Housing Case Manager – HRSN Program

Just Compassion | Tigard, OR

Full-Time | 40 hours / week | Starting at $25-$27 hr DOE | Benefits Included

About Just Compassion

Just Compassion of East Washington County is a community-centered nonprofit dedicated to addressing the needs of unhoused individuals by building relationships and working toward long-term housing stability. We operate with a low-barrier, housing-first approach, ensuring equitable access to services for all individuals.

Position Summary

The HRSN Housing Case Manager provides comprehensive case management services to households experiencing housing crises, with a focus on individuals receiving support through Health-Related Social Needs (HRSN) funding. This position plays a critical role in housing navigation, financial assistance coordination, and ongoing support to ensure long-term housing success for participants.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Housing Search & Placement

Assist participants in identifying safe and stable housing options that align with their long-term housing goals.
Develop individualized, client-driven housing plans to support housing retention and self-sufficiency.
Work directly with landlords, property managers, and housing providers to secure housing placements.
Advocate on behalf of clients in housing negotiations, lease agreements, and tenant rights education.

Financial Assistance

Provide financial support for rent, move-in costs, and other housing-related expenses using HRSN funding.

Ensure proper documentation and compliance with financial management protocols.

Assist clients in accessing utility assistance, rental arrears payments, and other financial stabilization resources.

Case Management & Supportive Services

Provide ongoing case management to support housing stability, including goal-setting, life skills coaching, and resource navigation.

Coordinate with healthcare providers, social service agencies, and employment programs to offer wraparound support.

Assist clients with obtaining necessary identification, benefits enrollment, and referrals to supportive programs.

Program Compliance & Documentation

Track housing outcomes, financial assistance provided, and client progress to meet reporting requirements.

Maintain confidentiality and adhere to Medicaid, county, and HUD compliance regulations.

Policy & Procedure Adherence

Stay informed on Just Compassion and County policies, procedures, and program standards.

Uphold best practices in trauma-informed care, cultural competency, and harm reduction.

Miscellaneous

Perform additional tasks as assigned by the Program Manager and funding entities.

Minimum Qualifications

High school diploma or equivalent.

Strong organizational and communication skills.

Ability to maintain confidentiality and work with sensitive client information.

Proficiency in Microsoft Office, Google Suite, and client databases (HMIS preferred).

Valid driver’s license and car insurance required.

Reliable vehicle required for site visits and housing navigation.

Preferred Qualifications

Bachelor’s degree in social work, human services, or a related field.

Experience working with unhoused individuals and vulnerable populations.

Bilingual (Spanish, Russian, or other languages spoken by underserved communities) preferred.

Prior case management experience in housing, supportive services, or Medicaid-funded programs.

Physical Requirements

Ability to walk up and down stairs and stand for extended periods.

Ability to lift up to 20 pounds and assist with light physical tasks (e.g., setting up tables / chairs).

Ability to perform job duties that may involve bending, twisting, or reaching.

Why Join Just Compassion?

Competitive pay and benefits including medical, dental, and paid time off.

Opportunities for professional development, including training in trauma-informed care and housing-first strategies.

A collaborative work environment that values compassion, advocacy, and community impact.

Be part of a growing organization working to create real housing solutions in Washington County and beyond.

Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services .

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