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Behavioral Health Representative I
Behavioral Health Representative ILegacy Community Health • Pasadena, TX, US
Behavioral Health Representative I

Behavioral Health Representative I

Legacy Community Health • Pasadena, TX, US
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Benefits Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location :

  • Legacy Pasadena Southmore - 951 Southmore Ave.

Pasadena, TX 77502 Behavioral Health Representative I - Job Overview Schedule :

  • 7 : 30AM-6PM (Varies) | Hybrid Step into the future of healthcare and unleash the potential of digital transformation as you take on the role of Behavioral Health Representative I at our cutting-edge facility in Pasadena, TX.
  • With innovation at the core, this position is your gateway to pioneering impactful changes in community health.
  • Lead the charge in streamlining patient management and provider schedules with state-of-the-art solutions Utilize forward-thinking strategies to coordinate referrals and enhance patient care Be at the forefront of patient screening and risk assessments, utilizing data-driven insights Collaborate in a tech-savvy, dynamic environment that fosters growth and disruption Seize transformative opportunities for personal and professional advancement Key Responsibilities Integrate language line interpretation services with agility and precision Optimize mail / fax sorting and distribution using digital tools Streamline patient registration and intake processes through innovative approaches Champion EHR management and continuity of care lists with data-driven insights Enhance provider schedule management to maximize patient access Revolutionize waitlist and service order follow-ups Capture and record vital signs in EHRS with technological proficiency Perform patient screening and risk assessments with a future-focused mindset Utilize bilingual skills to enhance communication seamlessly Participate in tech-enhanced meetings and manage reminder calls efficiently Process testing prior authorizations and navigate emergencies with digital foresight Execute blood draws, injections, EKGs, and drug screens with precision (for Medical Assistants) Administer lab service orders and provide cross-location support as an agile team member Foster innovative collaboration and positive team dynamics Commit to safety training and department safety enhancements Maintain and optimize equipment and workspaces, reporting any digital disruptions Minimum Qualifications Certified in BLS (CPR & AED) - Essential!
  • Three to six months of related experience preferred for rapid innovation One-year certificate from college or technical school - a plus for tech pioneers Familiarity with Behavioral Health - advantageous for forward thinkers Robust communication abilities, both in-person and virtually Teamwork orientation with leadership capabilities for program advancement Interpersonal skills to engage with diverse backgrounds and perspectives Proficiency in multitasking with digital tools Advanced computer skills, particularly in Microsoft Office and digital health platforms Bilingual in English and Spanish?
  • That’s a game-changer!
  • About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.
  • With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities.
  • By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.
  • At Legacy, we know our success is powered by our people.
  • We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.
  • Explore our open positions and see if a career at Legacy is right for you.
  • At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do.

    • To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

  • Approachable & Collaborative We bring our expertise without ego.
  • In a collaborative healthcare environment, humility fosters trust and teamwork.
  • Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help.

    • We stay grounded in our purpose :

  • to serve patients and communities with compassion and humility.
  • Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement.
  • Our employees take initiative, embrace challenges, and go the extra mile to support our mission.
  • Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
  • Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill.
  • Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism.
  • They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
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