Residential Network Smart Home Technician

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

A/V and Network Systems – Field-Based Role (Carmel/Zionsville/Indianapolis Area)

About the Position

Daisy-Carmel is a Central Indiana–based residential technology integration company specializing in high-performance audio/video systems and professionally designed home networks. We design and install integrated solutions that combine A/V, automation, security, lighting control and advanced residential networking to support today’s Intelligent homes.

We are seeking a Residential Technology Installer with experience or interest in both audio/video systems and residential networking. This is a hands-on, field-based position, ideal for candidates from A/V, low-voltage, satellite/telecom (DirecTV, DISH Network, cable), or IT service backgrounds who prefer working on job sites rather than in an office or call-center environment.

This position is not remote and not a desk-based IT role.

Scope of Work

Our residential projects typically include:

Home theaters and surround sound systems

Whole-home audio and video distribution

Home automation and lighting control

Security cameras and access systems

Streaming, Satellite and telecom-related integrations

Residential LAN and Wi-Fi networks supporting multiple IP-based systems

Reliable networking is a core component of modern residential technology. Our installers regularly work with routers, managed switches, wireless access points, and IP-based devices as part of fully integrated systems.

Job Summary

The Residential Technology Installer is responsible for installing, configuring, and supporting integrated technology systems in homes throughout the Indianapolis/Carmel/Zionsville area and other surrounding communities. This role involves both physical installation work and system configuration, with a strong emphasis on networking, connectivity, and overall system performance.

Experience with lighting control systems (such as Lutron) is a plus, but training is provided.

The ideal candidate is technically capable, detail-oriented, and comfortable working in the field on active residential job sites.

Key Responsibilities

Install, terminate, label, and test low-voltage cabling (Cat6, speaker wire, coax)

Perform installations in both new construction and retrofit environments

Mount and install televisions, speakers, projectors, automation equipment, racks, and related hardware

Install and configure residential networking equipment, including:

Routers, managed switches, and wireless access points

LAN configuration, IP addressing, and basic subnetting

Network segmentation to support automation, security, and guest access

Install and support Control4, Crestron Home, Josh.ai and Lutron systems

Configure and troubleshoot IP-based devices such as cameras, streaming devices and lighting controllers

Diagnose and resolve A/V performance, network connectivity, Wi-Fi coverage, and related system issues

Maintain clean workmanship, proper labeling, and accurate documentation

Communicate professionally with homeowners, builders, and internal team members

A Day in the Life

The workday typically begins either at the job site or from our office, depending on the project schedule. After reviewing the day’s scope of work, you will perform on-site installation tasks such as running and terminating Cat6 and speaker wire, mounting displays and speakers, installing Audio/Video equipment, and setting up network hardware.

On many projects, you will configure residential networks by setting IP addressing, installing and configuring wireless access points, and validating system performance. You may also install and configure control systems, cameras, lighting controls, and other IP-based devices.

Some days focus on new construction rough-ins, while others involve retrofit installations or service calls. Troubleshooting A/V performance, network connectivity, lighting control behavior, satellite signal issues, or Wi-Fi coverage is a regular part of the role.

You will work independently or alongside other technicians, using tools, ladders, and test equipment, while maintaining a professional presence in clients’ homes. This is a hands-on, field-based role where you can clearly see the results of your work at the end of each project.

Candidate Profile

This role is well suited for individuals who:

Enjoy hands-on technical work in the field

Have experience in A/V installation, low-voltage systems, satellite or telecom installation, IT support, or networking

Prefer installing and building systems rather than desk-based technical support

Are interested in expanding skills across A/V, networking, security and lighting control disciplines

Minimum Qualifications

Comfortable performing hands-on installation work using hand and power tools

Physically able to meet job requirements (lifting, ladders, attic/crawlspace work as required)

Minimum of 1 year of relevant experience in A/V, low-voltage, satellite/telecom installation, IT support, networking, or a related technical field

Valid driver’s license and ability to pass a background check

Preferred Qualifications (Not Required)

Residential or small-business networking experience

Understanding of LANs, Wi-Fi systems, and IP-based devices

Experience installing routers, switches, or wireless access points

Familiarity with Control4 or Crestron Home platforms

Background in managed IT services (companies that install and support business networks and systems)

Prior satellite, cable, or telecom installation experience (DirecTV, DISH Network, or similar)

Formal A/V or IT certifications are not required. Training is provided to support continued growth.

Compensation & Advancement

Compensation is competitive within the Indianapolis market and based on experience, with additional consideration for candidates with strong networking, troubleshooting, or field installation skills.

Opportunities exist for advancement into senior technician or lead installer roles as experience and technical proficiency increase.

Benefits

Competitive pay

Paid Time Off plus six paid company holidays

Health insurance assistance

Employee discounts on installed technology

Company-provided embroidered work apparel

Ongoing training and professional development

Additional Information

This is a field-based position working in residential environments across Central Indiana

This role is not remote

Reliable transportation and willingness to travel to job sites are required

Application Note

Candidates with backgrounds in A/V installation, satellite or telecom installation (DirecTV, DISH Network, cable), residential networking, lighting control, or managed IT services are strongly encouraged to apply if they are interested in hands-on installation work.