Director of Operations Lodging, Ground & Sea

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps online travel sites airline and hotel reservation networks travel agent terminals and scores of other solutions.

Simply put we connect people with moments that matter.

Director of Operations Lodging Ground & Sea

General Description :

The Director of Operations Lodging Ground & Sea (LGS) leads the global operation for Sabres Hotel and Car Platform ensuring the reliability performance and scalability of both supplier connectivity and availability in the downstream marketplace.

This role oversees the end-to-end operational health of Sabres lodging car and rail ecosystem driving excellence across supplier integrations data quality content enrichment and day-to-day performance management. The Director partners closely with Product Support Activations End to End Solutioning Product Management Global Product Development (GPD) System Engineering Commercial Supply and Customer Support teams to ensure that Sabres hotel car and rail content meets the highest standards of quality speed and consistency.

The leader in this role combines deep platform and API domain knowledge with operational discipline and analytical insight - ensuring effective supplier connectivity enriched property and ground content and robust optimized system performance across shopping and booking flows.

Key Responsibilities :

Platform Operations & Performance

• Oversee the operational stability and performance of Sabres Hotel Car and Rail Platform ensuring industry-leading uptime response times and content reliability
• Engage with the teams responsible for supplier connectivity content ingestion and system monitoring to ensure smooth integration and uninterrupted marketplace availability
• Partner with Solution Engineering Agency Teams and Product Development to evolve core platform capabilities drive scalability improvements and maintain alignment with business growth targets
• Manage day-to-day operational performance through defined KPIs and SLAs ensuring measurable improvement in pricing and availability accuracy error reduction timeouts look to book and booking success rates
• Collaborate with Infrastructure teams to optimize traffic routing throttling caching and cache accuracy and rate optimization strategies that balance system performance and content freshness

Supplier Connectivity

Content Quality & Enrichment

Operational Excellence & Issue Management

Leadership & Cross-Functional Collaboration

Education

Experience

Skills & Competencies

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at .

Determinationson requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity / affirmative action employer and is committed to providing employment opportunities to minorities females veterans and disabled individuals. EEO IS THE LAW

#LI-Hybrid#LI-DA1

Required Experience :

Director

Key Skills

Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

Employment Type : Full-Time

Experience : years

Vacancy : 1