Sales Manager/Hyatt House Nashville Downtown

Job Description

Work today, get paid today! Schulte Hospitality Group believes you should be in control of your income, that's why we're proud to partner with DailyPay , giving you access to your money when and where you need it! Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Responsible for learning the hotel brand and strategyDrive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experienceManage business travel accounts to maximize business potentialNegotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goalsBe aware of departmental revenue and up sell at every possible opportunityEnsure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up systemEnsure accurate and complete use of the sales system per SOP including recording all bookings and lost businessIdentifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactionsDevelops, maintains, and prospects a Target List of accounts and communicates updates to DOSAssist with all group rooming list, daily inspection of guest folio, communication with front office on group arrival, communication with accounting regarding guest billing, communication with Revenue Management team on group room block.Conduct pre- and post-conference meetings when it is agreeable with the clientAttends property specific receptions to generate leads and interact with customersOrganize and execute local area blitzesEstablishes relationships with local businesses and organizations and is an active member in local industry associationsBuilds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changesConducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and proceduresProvide prompt and accurate responses to all client requests for proposals and informationConsistently meet or exceed sales goals including predetermined revenue and sales activityAttends appropriate trade shows, organizes sales trips in local market and feeder cities as directed by the DOSPerform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferredMinimum of two (2) years in hotel service role or sales experience preferred KNOWLEDGE, SKILLS AND ABILITIES Outgoing personalityAlways maintains a professional image through appearance and dressAbility to work collaboratively with hotel service team in providing exceptional customer serviceClear, concise written and verbal communication skillsDemonstrate ability to achieve sales goalsProactive sales approach; assertive and fast paced, driven to succeedExcellent time management skillsUnderstands need time strategy as developed by Revenue ManagementMust have flexible work hours that may include evenings, weekends, and holidays PERKS/BENEFITS Work Today, Get Paid today with DailyPay! Track your daily income with updates after every shift you workTransfer your earnings instantly or next dayAutomatically save a portion of your paycheck In addition to DailyPay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment! *Schulte Hospitality Group is an Equal Opportunity Employer.