RN Case Manager

Job Announcement

Position Title : Registered Nurse Case Manager (RNCM)

Department : Medical

Supervised By : Director of Nursing

Location : Alpine / Campo / Viejas /

Status : Exempt / Salary

Posted : November 17, 2025

Closing Date : Until Filled

Compensation : $97,160 - $135,496 / Annually DOE

Grant : N / A

Hours : Full Time, Monday-Friday, 8 : 00AM-4 : 30PM.

GENERAL STATEMENT OF RESPONSIBILITIES :

The Registered Nurse Case Manager (RNCM) is responsible for developing and leading the Case Management Team. Additionally, this individual will aid those with chronic illness, mental health issues, or life-altering conditions to gain access to clinic services, rehabilitation programs, and other community services. Duties include meeting with patients and their families, connecting patients with professional services, and maintaining consistent communication with patients to assess their wellbeing. The RNCM evaluates treatment plans and collaborates with the multidisciplinary team to suggest and make changes as needed based on patient progress or changes in condition.

Supervisory Responsibilities :

• Under the Medical department, oversees the Care Management Team, which include the Patient Advocates and the Care Coordinator.
• Leads personnel, including hiring, and performance evaluations.
• Develops short- and long-term goals for the department in conjunction with the Director of Nursing.
• Oversees training programs and identifies training needs.

SPECIFIC DUTIES AND RESPONSIBILITIES :

Leadership :

RN Duties :

QUALIFICATIONS :

Education / Experience : Must possess a current California Registered Nurse license. A minimum of 3 years' experience as a clinical case manager, or experience in a similar healthcare role. Must have knowledge and understanding of HIPAA in the ambulatory care setting, with absolute ability to maintain confidentiality according to standards. Must possess current CPR; ACLS must be obtained in the first four weeks of employment.

License : A valid driver's license is required at the time of appointment and must be maintained throughout employment.Applicants must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and / or licenses appropriate to the positions required education and profession must also be valid and maintained.

Character : Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept administrative supervision, follow detail, including the ability to interact effectively and communicate with people in a professional and courteous manner. Must be highly confidential and work as a team with other staff. Must exhibit cultural and community awareness and sensitivity.

Skills : Strong team building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships with coworkers within the Department, clinic-wide, and the public. Must be able to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions. Willing to be part of a team and cooperate in accomplishing department goals and objectives. Ability to prioritize, meet deadlines, take initiative, be proactive, and function in a rapidly changing environment. Ability to work with people of all social and ethnic backgrounds and to resolve conflicts, negotiates situations, and facilitate consensus.

Physical and Personal Requirements : Normal clinic / office environment. Sit or stand for long periods of time. Reach, bend, climb, stoop, lift up to 25 lbs. repetitive hand movement; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed.

Compliance : Each employee plays a key role in creating a compliance culture at SIHC. Employees are expected to learn and comply with all SIHC policies and procedures. One must have the ability to understand the implications and complexities of all compliance policies. Participation in all compliance training is mandatory, and generally has a heightened awareness of policies and regulations that are specific to one's department and position. All SIHC employees are expected to report violations or suspected violations of compliance policies or regulations.

Other : Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray, and blood / urine / drug screening test. Health must be adequate to perform all duties of the position.

INDIAN PREFERENCE :

INDIAN PREFERENCE : In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, "Indian Health Care Improvement Act (IHCIA). To receive Indian preference for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department. If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.