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Customer Success Engineer
Customer Success EngineerVirtualVocations • Yonkers, New York, United States
Customer Success Engineer

Customer Success Engineer

VirtualVocations • Yonkers, New York, United States
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  • [job_card.full_time]
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A company is looking for a Customer Success Engineer to drive long-term customer outcomes across the Data Platform.

Key Responsibilities

Configure customer accounts, customize backup policies, and facilitate onboarding

Identify migration opportunities and conduct success planning and strategy sessions

Run recovery simulations and deliver quarterly resilience reports

Required Qualifications

5+ years in customer-facing engineering roles focused on data backup and recovery

Hands-on expertise across operating systems, virtualization, storage, and cloud platforms

VMCE certification required (may be completed post-hire)

Preferred industry certifications : AWS Solutions Architect or Microsoft Azure Administrator / Solutions Architect Expert

Proven ability to translate business outcomes into technical adoption roadmaps

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Customer Success Engineer • Yonkers, New York, United States

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