Business Operations Specialist

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Achieve Test Prep's mission is to make higher education more accessible and affordable for working adults. Achieve offers live, online instruction, 1-on-1 tutoring and mentoring, and flexible course schedules that empower non-traditional college students to test out of college credits and earn higher level professional licenses.

Job Summary:

We are seeking a highly motivated and detail-oriented Business Operations Specialist to join our team. The ideal candidate will be responsible for analyzing and improving our business processes, ensuring operational efficiency, and developing innovative solutions to enhance overall performance. This role requires a strategic thinker with strong problem-solving skills and the ability to manage multiple projects simultaneously. The best suited candidate will be a natural coordinator with a strong focus on big-picture objectives and the ability to identify gaps and propose solutions in a clear, effective and logical manner.

NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.

Roles & Responsibilities:

• Analyze current business operations and processes to identify inefficiencies and areas for improvement.
• Develop and implement strategies to optimize workflows and enhance productivity.
• Collaborate with various departments to streamline processes and eliminate redundancies.
• Lead and manage projects aimed at improving business operations and achieving organizational goals.
• Identify opportunities for innovation and propose creative solutions to operational challenges.
• Assist in the development and implementation of operational policies and procedures.
• Continuously monitor and evaluate the effectiveness of operational processes.
• Implement performance metrics and conduct regular reviews to ensure ongoing improvement and alignment with business goals.
• Effectively communicate and present solutions to senior management.
• Effectively share feedback and drive processes at various levels within the company.
• Facilitate good communication between and provide leadership for teams working on a project.

****Desired Skills & Experience: ****

• Bachelor's degree in Business Administration, Operations Management or related field will be an advantage
• Experience in business operations, process improvement, or project management.
• Must be highly detail-oriented and a problem-solver
• Must be highly adaptable and comfortable with a fast-paced environment
• Skilled in collecting and analyzing data and information, drawing logical conclusions, and summarizing in a clear, concise manner
• Ability to develop and maintain productive working relationships with organization management and staff
• Advanced with Google workplace apps -- particularly Google Docs and Google Sheets (or MS Office Suite expertise) and generally technologically savvy
• Self-sufficient with the ability to work productively with minimal supervision.
• Experience working in a start-up environment will be advantageous.

Job Details

Type: Full-Time

Schedule: Flexible schedule with a minimum 5 hour overlap during the 9am - 5pm EST workday

Remote: 100% Online

NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.