Job Description
We're hiring a patient-focused Medical Receptionist to be the first point of contact at a primary-care clinic. You'll manage check-in / out, scheduling, insurance verification, and front-desk communications while protecting patient privacy and delivering warm, efficient service.
What You'll Do
- Greet patients and manage check-in and check-out ; verify demographics & emergency contacts
- Schedule new, follow-up, and referral appointments; coordinate reminders and provider calendars
- Verify insurance (phone / web portals), collect copays, and process receipts
- Answer multi-line phones; route messages accurately via EMR / inbox; manage patient inquiries
- Maintain EMR accuracy (scan / upload forms, update consents), print required forms
- Escort patients to exam rooms as needed and support clinic flow / huddles
- Handle general admin tasks : correspondence (mail / email / fax), filing, supply upkeep, and daily reconciliation
Required Qualifications
High school diploma or equivalent1+ year front-desk experience in a medical clinic or similar settingMediClear or equivalent HIPAA certificationWorking knowledge of EMR systems and basic medical insurance conceptsProficiency with Microsoft Office (Outlook, Word, Excel) and general office techExceptional customer service, professional communication, and active listening skillsDetail-oriented with strong time management; dependable and team-oriented