Customer Success EngineerVirtualVocations • New Orleans, Louisiana, United States

Customer Success Engineer

VirtualVocations • New Orleans, Louisiana, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Customer Success Engineer (K-12).

Key Responsibilities

Ensure that customer desired outcomes are achieved through proactive outreach

Manage and prioritize assigned portfolio of customers for success and satisfaction

Act as the customer's go-to subject matter expert for planning changes or enabling new capabilities

Required Qualifications

Bachelor's degree in a technical field (Computer Science, Computer Engineering, Information Technology, etc.)

Previous experience in technical support, sales engineering, or technical account management

Experience designing and supporting multilayer IP networks; routing and switching

Experience with network security technologies and managing enterprise deployments of devices

Willingness to travel 10% of the time

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