Clinical Liaison

JOB PURPOSE : The CL (Clinical Liaison) is responsible for assessing potential residents / guests, in the hospital, to establish eligibility for care and screen for appropriateness of placement. This position is also responsible for identifying, building and maintaining key relationships with physicians, discharge planners, senior living providers, home health agencies and other healthcare providers.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO :

• Understand business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its reporting goals.
• Evaluating potential patients.
• Assessing and communicating patient needs with families, referring CM's, referring physicians.
• Responsible for making observation about changes within the market and assist in making recommendations and create actions plan to address them.
• Responsible for participating in, developing and meeting the occupancy levels in accordance with the marketing plan.
• Develops positive relationships with the discharge planners, physicians, families, senior living providers, home health agencies and other healthcare providers, marketing company programs and services.
• Actively communicates with prospective residents / guests, family members, and key influencers to generate activity. This includes frequent personal contact including but not limited to telephone calls, facility visits, letters and tours.
• Keeps updated about relevant, operational, competitive, and company information, in order to respond effectively to inquiries from contacts and convey community message.
• Assesses potential residents / guests, reviewing their medical records, and determines whether they should be admitted for care in collaboration with physicians, nurses, therapists, social workers, case managers and other interdisciplinary team members.
• Educates potential residents / guests, family members, referral sources, and external payers regarding the effective and efficient utilization of program services and available resources.
• Coordinating with other staff members to ensure a smooth discharge process.
• Communicates company admission criteria and obtains payer type information such as Medicare, Managed Care and Private Pay.
• Obtains current medication and treatment information and the potential resident's / guest's health care needs.
• Ensures that clinical admission records are obtained accurately from other healthcare facilities.
• Transmits information relating to the prospective resident / guest to the Admissions Coordinator.
• Additional duties as assigned.

BEHAVIORAL STANDARDS

EDUCATION / QUALIFICATIONS :

CERTIFICATION / LICENSURE :

PHYSICAL REQUIREMENTS :