Account Manager with Sales FocusCarvajal Pharmacy LTC • San Antonio, TX, US
Account Manager with Sales Focus
Carvajal Pharmacy LTC • San Antonio, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Proactively identify and pursue new business opportunities across Texas Develop and execute territory-specific sales strategies targeting prospective LTC facilities Deliver presentations, demos, and proposals to highlight the pharmacy’s value proposition Assist in negotiating contracts and close new business agreements Partner with leadership to design and implement marketing strategies for growth Collaborate with clinical consultants and operations teams to ensure seamless onboarding Build and strengthen sales channel partnerships to generate qualified leads Meet or exceed annual goals Manage activity in CRM Track account performance and proactively address risks to retention Develop and nurture relationships with key contacts of each facility Executive Director / Administrator Director of Nursing Regional Executive Meet or exceed annual goals Manage activity in CRM Monitor delivery accuracy, timeliness, and overall pharmacy service levels Provide education to facility staff on pharmacy systems, processes, and troubleshooting Maintain accurate sales activity records in HubSpot CRM Deliver account performance and pipeline reports to leadership Use financial data to strengthen proposals and demonstrate differentiators Achieve or exceed annual quota : 10 new LTC facilities per year (excludes WellMed only facilities) Increase market share within assigned territory by 20% annually Ensure new client onboarding is completed successfully within 60 days Maintain ≥ 98% satisfaction ratings with assigned accounts Achieve ≥ 98% client retention year-over-year Bachelor’s degree in Business, Healthcare Administration, Pharmacy Services, or related field (preferred) 3+ years of account management, sales, or business development experience in healthcare (LTC pharmacy strongly preferred) Proven record of meeting / exceeding sales targets Strong knowledge of LTC regulations, pharmacy operations, and senior care Excellent communication, presentation, and negotiation skills Ability to travel frequently within assigned territory
Job Description
Job Description
Account Manager with Sales Focus – LTC Pharmacy
POSITION SUMMARY
The Account Manager is responsible for maintaining and growing relationships with long-term care (LTC) facilities while also securing new partnerships. This hybrid role combines account management and business development—acting as a trusted liaison for existing clients while prospecting, selling, and onboarding new facilities to drive satisfaction, revenue growth, and market expansion.
______________________________________________________________________________
KEY RESPONSIBILITIES
Client Relationship Management
- Serve as the primary point of contact for assigned LTC facility accounts
- Conduct regular meetings with Administrators / Executive Directors, Directors of Nursing (DONs), and clinical leadership to ensure satisfaction
- Act as a problem-solver, escalating and resolving service issues promptly
- Leverage CRM software to manage all activities with Sales Development and Account Retention
Sales & Business Development
Account Retention
Operational & Compliance Support
Reporting & Analytics
______________________________________________________________________________
GOALS & OBJECTIVES
Sales Growth
Client Satisfaction, Retention & Operational Excellence
QUALIFICATIONS
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