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Voice IT Field Support Specialist (HR025)
Voice IT Field Support Specialist (HR025)DUIT • Washington, DC, US
Voice IT Field Support Specialist (HR025)

Voice IT Field Support Specialist (HR025)

DUIT • Washington, DC, US
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Job Description

Job Description

Salary : $46,000 - max is negotiable based on experience

One of Inc 5000's fastest growing companies with a limitless environment! Davis Unlimited Information Technologies, Inc (DUIT) wants you! We have immediate openings, and are looking for top-tier hardware technician(s) with 0 or more years of experience to join our certified, awarding winning, and innovative IT team! Jobs are located in various parts of Maryland, such as Howard County, etc.

The Voice IT Field support specialist must be highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers.

Why work for us?

  • No red tape!
  • Competitive salaries
  • Great Health / Dental / Vision / Other Insurance Benefits
  • Excellent 401K plans
  • 11 Paid Company Holidays & PTO Tiers
  • Educational Reimbursement Program
  • Limitless environment where you matter
  • Recognition of outstanding work and other employee incentives
  • Opportunities for advancement

Founded in 2010, Davis Unlimited Information Technologies, Inc. (DUIT) is a woman-owned small business (WOSB), minority-owned small business information technology consulting company headquartered in Baltimore, Maryland. We have opportunities for advancement, and our salaries and benefits are competitive. We are an equal opportunity employer; check us out on the web at https : / / www.duit.us. You can follow us on LinkedIn, X, and Facebook. We do things differently, contact us to find out how...Together, we can DUIT!

All Applicants must have the following : anactivehigh-level authorization to view nondisclosed information that required an investigative screening exam and meet the minimum job requirements specified for applying position.All information provided is subject to verification.you must have a valid drivers license and an acceptable driving record. A security background check is required, and if you have already completed one, then that is a plus!

What You Will Get to Do :

The job duties of the IT Field Support Specialist are the following :

  • Conducts sites surveys; assesses and documents current site configuration and user requirements.
  • Analyzes existing requirements and prepares specifications for hardware acquisitions.
  • Develops hardware installation schedules.
  • Prepares drawings documenting configuration changes at each site.
  • Prepares site installation
  • Configures computers, communications devices and peripheral equipment.
  • Trains site personnel in proper use of hardware.
  • Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment
  • Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling
  • Maintain government and / or vendor-manufactured fiber optic / Ethernet cables & telephone systems
  • Have the ability to lift up to 50 pounds and able to drive a company vehicle. The usual and customary methods of performing the job's functions require the following physical demands : significant lifting, carrying, pushing, and / or pulling; some stooping, kneeling, crouching, and / or crawling; periodic work in tight areas.
  • Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.

    • Qualifications You Will Bring :

  • Minimum education and experience level : High school / GED and zero (0) to two (2) years of experience. Will accept an AA or BS in a technical field as a substitute for years of experience.
  • 8570 Certification
  • Preferred Security +
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