Quality Clinic Investigation Manager (Onsite)

Quality Clinic Investigation Manager

Pratt & Whitney Columbus Forge Blades (CFB) is seeking a Quality Clinic Investigation Manager responsible for supporting our growing Columbus Quality Clinic.

Coordinate the Escape Management Process : including population bounding, leading / coaching investigation teams to identify robust root cause, and follow up of corrective and preventive action implementation.

Facilitate and coach Problem Resolution Team (PRTs) for escapes cross-functionally.

Foster and maintain cooperative relationship with Quality Engineer, Procurement, Program Quality, Product Recall, Customer Support, DCMA, and leverage clinic to clinic interaction across PW enterprise.

Manage customer return process.

Improve RCCA proficiency throughout assigned organization, including read across; drive personal improvement in RCCA competency.

Maintain Quality Clinic and / or individual certifications; support the maintenance of all Clinic Metrics.

Maintain CORE (Customer Oriented Results and Excellence) discipline and certification.

Qualifications You Must Have :

• Bachelor's degree in a STEM field and minimum 5 years experience in an engineering, machine shop, manufacturing, quality or closely related industrial environment
• Proficiency with Microsoft Office products
• Knowledge and understanding of continuous improvement tools such as Six Sigma and LEAN
• Familiarity with the 8D investigation process
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program / contract

Qualifications We Prefer :

This role is : Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to the role, function and associated responsibilities, a candidate's work experience, location, education / training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.