Compliance Analyst II - Enterprise Accounts

Compliance Analyst II

Robert Half, one of FORTUNE's World's Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Compliance Analyst II to join the Enterprise Accounts (EA) Compliance team. This role supports the design and execution of compliance audit processes for EA contracts. The analyst will review audit reports, identify and reconcile deviations based on contract terms using data from Salesforce and other sources, and communicate findings to branch offices, Vice Presidents, and other stakeholders. Additionally, the analyst will provide audit results and recommendations to EA management and the SA Services team.

The Compliance Analyst's primary responsibility is to review and analyze audit and exception reports to ensure adherence to client contract terms. Most audits are performed in Excel, leveraging advanced formulas and PivotTables, and supplemented by reporting tools such as Domo. This role involves identifying patterns and discrepancies across areas like pricing, billing accuracy, overtime compliance, and onboarding requirements, then communicating findings to branch representatives and management for resolution. Beyond addressing individual exceptions, the analyst synthesizes trends to provide actionable insights that strengthen compliance processes and support strategic decision-making.

Conduct operational audits to ensure contract compliance regarding background checks, drug screening, employment verification, and any other necessary areas. Manage and respond to inquiries sent to the Compliance Team by Branch Offices, back-office teams, and other stakeholders. Provide training and guidance to branch representatives on contract requirements, using resources such as contract summaries available on RH's intranet. Adjust billing information based on contract terms and process Payroll Billing Adjustments. Analyze data and report trends, unusual deviations, and any other insights. Apply advanced research and analytical skills to investigate and resolve audit discrepancies, leveraging Excel, CRM systems (e.g., Salesforce), CLM platforms (e.g., Ironclad), internal documentation, ad hoc reporting tools, and the company intranet. Analyze large datasets in Excel using VLOOKUP, XLOOKUP, PivotTables, and core formulas to identify trends, perform bulk audits, and investigate discrepancies. Maintain exception approvals in Salesforce and Excel exception logs. Define and communicate reporting requirements to business analysts and evaluate their recommendations for alignment with compliance needs. Assess reporting models and internal tools to identify issues and recommend effective solutions. Collaborate with cross-functional departments, such as but not limited to : EA Contract Implementation Managers, Portfolio Data Management, Pricing, Credit, Billing, Time Entry, VPs, and front office Services teams relating to client contract data. Crosstrain in all audits and any other tasks and responsibilities. Assist management in special projects, as needed.

Bachelor's degree in business administration preferred; a concentration in Business Analysis or Data Analysis is a plus but not required. Equivalent relevant degrees or related work experience will also be considered. 2+ years of experience in audit, Data Analysis, Business Analysis, Project Coordination, or related role. Proficient in Excel, with the ability to use formulas (such as VLOOKUP), basic functions, and PivotTables for data analysis. Macros and VBA experience a plus. Working knowledge of nested Excel formulas for data analysis and report creation preferred but not required. Experience with Salesforce, DOMO, and Smartsheets preferred, but not required. Ability to learn new software packages and in-house systems as business need arises. Strong project coordination and organizational skills with the ability to move from one system to the next in a timely fashion. Solid analytical and problem-solving skills. Demonstrate excellent written, verbal, and interpersonal communication skills, with the ability to collaborate effectively across all levels of the organization. Exhibit strong attention to detail and consistently deliver high accuracy when working within diverse software applications and database systems.

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location. $61,000.00 - $94,000.00 We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short / long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees.