Social Media Specialist

Your Impact and Responsibilities:

• Manage daily posting and channel upkeep across brand social platforms including Facebook Instagram TikTok Threads X and YouTube
• Support planning and updates for the @raisingcanes and @toddgraves content calendars
• Assist with copywriting and content creation including photoshoots and collaborations with agency partners
• Partner with the Creative Team to ideate and capture trend-based food-focused and social-first content
• Support social reporting including performance analytics insights and sentiment monitoring
• Handle channel maintenance tasks such as profile updates bio links and information page housekeeping
• Manage social requests from local teams including publishing boosting and coordinating agency needs
• Support community management by engaging with customers monitoring sentiment and escalating issues when appropriate
• Identify user-generated content for brand use and secure necessary permissions
• Execute surprise-and-delight initiatives and coordinate communication with giveaway recipients

Travel Requirements:

• Up to 25%

Qualifications :

Required Qualifications:

• 2-3 yeas of agency or client-side social media management experience
• Bachelors degree in marketing advertising or related field
• Proven experience managing major social platforms (Facebook Instagram TikTok X YouTube) and familiarity with scheduling and reporting tools like Sprinklr
• Strong writing communication and collaboration skills with the ability to work quickly under time constraints
• Detail-oriented strong organization skills and flexibility to work weekends holiday early mornings and evening
• Proficiency in Microsoft Excel PowerPoint Outlook and Word

Preferred Qualifications

• Interest in popular culture including sports music and entertainment

Additional Information :

All your information will be kept confidential according to EEO guidelines.

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Candidate Privacy Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Marketing,Photography,Facebook Advertising,Hootsuite,Social Listening,SEO,Web Design,Adobe Photoshop,Social Media Management,Copywriting,Wordpress,Writing Skills
Department / Functional Area: Marketing
Experience: years
Vacancy: 1