Industry Solutions Consultant, DB Compliance QA

Wolters Kluwer’s ftwilliam.com platform empowers professionals to streamline Defined Benefit (DB) plancompliance testing, valuation, and proposal generation.

As an Industry Solutions Consultant – DB Compliance QA, you’ll play a critical role in ensuring our solutions meet the highest standards of accuracy and functionality. In this position, you’ll leverage your expertise in ERISA regulations and plan design—covering DB plans, DB/DC combo plans, and cash balance plans—to influence feature design and perform rigorous testing. Working within an agile team, you’ll help deliver enhancements that make a real impact for our customers, ensuring every release is reliable, compliant, and user-focused.

You will report to the Manager, Consulting - Industry Solutions and work a hybrid schedule (2 days in office, 3 days from home) from one of our local offices.

Responsibilities:

• Collaborate with the product owner and development team to refine user stories before development begins

• Create sample plans, expected results, and acceptance criteria for new features

• Perform comprehensive testing of new features and document all tests conducted, including manual and automated tests

• Ensure software functionality aligns with ERISA laws and regulations

• Stay current with ERISA laws, regulations, and industry standards

• Maintain detailed documentation for future testing of similar features and enhancements

• Identify and suggest software improvements during the testing process

• Keep up to date with best practices in testing methodologies and tools

• Work closely with other Industry Solutions Consultants to develop consistent testing policies and procedures

Qualifications:

• ASPPA Credential, such as QPA, or NIPA Credential

• At least 3 years of experience working with peer review in retirement services

• 1 years of experience working in a development QA environment

• Experience with customer support is a plus

• Familiarity with various project management and workflow tools

• Experience with ftwilliam.com DB Compliance software is a plus

• Detail oriented

• Quick learner and self-starter

• Ability to multi-task

• Ability to work well in a team

• Ability to perform well under pressure

• Ability to perform well with minimal supervision