Claims Director, Commercial Casualty

Claims Director, Casualty

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility?.

Position Summary

Arch Insurance, AIGI has an opening within our Claims Division on MidCorp Casualty team as a Claims Director, Casualty. This role is responsible for providing technical guidance, ensuring regulatory compliance, coordinating training, and driving claim resolution strategies. The Claims Director will collaborate across legal, underwriting, and claims leadership to support business goals and ensure claims are handled efficiently and in alignment with Arch's standards.

Responsibilities

• Directly manage a small team of Claims handling staff with varying levels of experience including Senior Claims Examiners and Claims Examiners.
• Provide claim authority and guidance as necessary on specific claims.
• Provide monthly and quarterly (or as needed) reports.
• Ensure adjusting staff are compliant with current regulatory requirements.
• Coordinate training for staff on relevant technical claim handling issues.
• Collaborate with claim management, legal, and other claim product teams to develop strategies and business plans to reduce claim cost / expenses.
• Seek guidance from claim leadership on issues that will have an impact on the Company.
• Oversight to ensure all claims are handled within authority limits, and in line with Arch Claims procedures and guidelines.
• Assist with driving the achievement of financial targets and ensure claims reserves and settlements are consistent with exposures.

Experience & Required Skills

Education

$120,000 - $145,000

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.