Talent.com
Director of Sales
Director of SalesMBK Senior Living • Newbury Park, CA, US
Director of Sales

Director of Sales

MBK Senior Living • Newbury Park, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Director of Sales

At MBK Senior Living, we're committed to putting people first our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Livingand a whole lot more! When you join the MBK Senior Living team, you'll enjoy :

  • Impacting lives and building lasting relationships
  • Executing exceptional signature programs in dining, fitness, wellness, and care
  • A supportive community team that encourages personal and professional growth and celebrates your success
  • A fun-filled, energetic environment that's centered in hospitality and high-quality service
  • Competitive salaries
  • Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
  • Education loan assistance & scholarships
  • Financial and legal services
  • Team Member discounts
  • Health and Wellness resources

Full-time benefits include :

  • Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
  • Childcare and eldercare assistance
  • Flexible spending accounts

    • Our stunning community at The Reserve at Thousand Oaks is seeking a Director of Sales to join our team of senior living warriors! Shift : Tuesday-Saturday, 9am-5 : 30pm

    Job Summary : The Director of Sales embodies Yoi Shigoto, "the good work," by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The Director of Sales position is incredibly important for setting the stage of MBK Senior Living as the senior living provider of choice from the very first initial contact. The characteristics that a successful Director of Sales has at MBK Senior Living possess are empathy, curiosity, drive, commitment, passion, and ability to create lasting relationships, with both prospects and professionals.

    Essential Job Duties :

  • Responsible for community's sales efforts and outcomes, while maintaining budgeted occupancy by driving the number of qualified inquiries, tours, professional referrals (85%)
  • Director of Sales responds to new inquiries from multiple channels (Website, walk-in / drive-by, local referral agencies, Virtual Sales Assistant, 24 / 7 live chat, A Place for Mom, Caring.com) and enters all completed sales activities and detailed notes within the CRM in real-time.
  • Director of Sales utilizes specific MBK follow-up plans to achieve desired communication levels with new inquiries, including, but not limited to scheduling the next step after each completed activity according to MBK Hot / Warm / Cold expectations.
  • Completes thorough and detailed database management within the CRM in real-time, utilizing the mantra, "if it's not in the database, it didn't happen."
  • Director of Sales will be the primary point of contact for the prospect / family or referral agency until the move-in process begins (when "Moving In the MBK Way" starts and is handled by the Executive Director), however, connects relevant team members / department managers in the process if it helps move the sales process forward.
  • Assists with training the community team in first impressions, inquiry calls, and effective tours with prospects and professionals.
  • Works closely with the Executive Director to ensure that all community team members understand that sales is everyone's responsibility. Helps conduct training where necessary and needed to deploy and maintain this philosophy.
  • Conducts daily community walk through, including the model apartment(s), to ensure the community is ready for all guests, especially prospects and professionals.
  • Ensuring that the grounds, common areas and models are "show-ready" at all times, and up to MBK standards.
  • Works with Executive Director and community leadership team when updates are necessary, so standards are met.
  • Identifies, establishes and maintains positive relationships with industry influencers and key community and strategic partners to assure ongoing referrals and continued opportunities to promote the community and attract residents though outreach efforts :
  • Builds and maintains relationships with professional referrals.
  • Maintains the MBK expectation of professional referral development (outreach) efforts weekly to include :
  • 7-10 face-to-face professional interactions.
  • All visits, detailed notes, activities, and next steps are completed within the CRM.
  • Determines key referral sources within market area and establishes a plan and strategy to advance the relationship to generate referrals.
  • Personal visits and calls with a strategy to advance the relationship to referral status.
  • Plans and conducts internal events to showcase our communities.
  • Attends local market area events.
  • Maintains referral database with all contact information including all customer interactions, notes, status and relationship updates; Identifies professionals and / or organizations status in the database based on volume potential of leads.
  • Creates, updates and manages quarterly Sales and Marketing Plan in collaboration with the Executive Director - to generate new leads, advance current leads, build relationships with referral sources and close sales.
  • Develops understanding of annual operating budgets, revenue generation and value pricing.
  • Evaluates current market research to understand trends and competition, and adjust marketing strategy to meet changing conditions using competitive analysis (2x year).
  • Maintains current knowledge of the local market trends and competitors to assist in developing and executing effective sales and marketing plans.
  • Provides concierge team members with relevant information regarding upcoming prospect and professional tours.
  • Assists with training concierge team on initial greeting, phone answering, transferring etiquette and MBK standards, creating positive first impressions, completing a welcome sign for all pre-scheduled tours, ensuring all visitors have a "WOW" experience.
  • Maintains up-to-date CRM with contact information, detailed notes, and scheduled next steps :
  • Stays current on all prospect follow-up, including the use of the MBK 7-Day New Inquiry Follow-Up Plan and 7-Day Tour Follow-Up Plan.
  • Determines personalized strategy each prospect interaction for effective advancement of the sales process.
  • Analyzes leads for creating marketing plan (i.e. lead sources, zip codes, etc.).
  • Receives community fee and community fee receipt, and delivers to ED / BOM timely to begin the Moving in the MBK Way process with the department manager team.
  • Attends, coordinates, and sponsors community networking functions (both within and outside the community) to continually promote the positive and professional image of our community, while accurately representing our services and "yoi-shigoto" culture.
  • Determines and plans appropriate activities to achieve sales and implement marketing plan.
  • Interviews, trains, manages / supervises, evaluates, and resolve problems with Sales Assistant (if applicable), in accordance with community policies, procedures and applicable laws / regulations.
  • Meetings and Planning Activities :
  • Attends daily stand-up, weekly sales & marketing meeting with Executive Director, weekly management and leadership meeting, monthly all-team member meeting.
  • Presents sales and marketing initiatives at community meetings.
  • Pricing and Revenue Generation to achieve and exceed community budget.
  • Works with Executive Director to price the community apartments (both premium pricing and value pricing) to maximize revenue and sales as unit types.
  • Determines other opportunities for increased revenue, i.e. increased Community Fees in specific apartments and neighborhoods.
  • Select apartments to model to sell open inventory, always maintaining a model (unless 100% occupied).
  • Determines appropriate incentives to offer (within community guidelines) to close sales and move residents into the community.
  • Communicates effectively and often with Executive Director, Regional Director of Sales, Regional Director of Operations, and Vice President of Sales & Marketing.

    • Non-Essential Job Duties :

  • Performs other job duties or special projects as assigned
    • serp_jobs.job_alerts.create_a_job

    Director Of Sales • Newbury Park, CA, US

    Job_description.internal_linking.related_jobs
    CD&A Director US Primary Research, Cardiovascular

    CD&A Director US Primary Research, Cardiovascular

    Amgen • Thousand Oaks, California, USA
    serp_jobs.job_card.full_time
    Sales & Marketing Operations.Join Amgens Mission of Serving Patients.At Amgen if you feel like youre part of something bigger its because you are. Our shared missionto serve patients living with...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CD&A Director, Forecasting

    CD&A Director, Forecasting

    Amgen • Thousand Oaks, California, USA
    serp_jobs.job_card.full_time
    Sales & Marketing Operations.Join Amgens Mission of Serving Patients.At Amgen if you feel like youre part of something bigger its because you are. Our shared missionto serve patients living with...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Vice President of Brand & Institutional Growth (Thousand Oaks)

    Senior Vice President of Brand & Institutional Growth (Thousand Oaks)

    Confidential • Thousand Oaks, CA, US
    serp_jobs.job_card.part_time
    Senior Vice President of Brand & Institutional Growth.Purpose-driven liberal arts & sciences college.The Company is seeking a Senior Vice President of Brand and Institutional Growth to lead a trans...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Senior Product Line Director, UAS Solutions

    Senior Product Line Director, UAS Solutions

    AeroVironment, Inc. • Moorpark, CA, United States
    serp_jobs.job_card.full_time
    A technology leader in unmanned systems seeks a Product Line Director to manage product strategy for a range of uncrewed aerial vehicles. This role involves overseeing product life cycles, collabora...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Executive Director Strategic Sourcing Thousand Oaks, CA

    Executive Director Strategic Sourcing Thousand Oaks, CA

    Msccn • Thousand Oaks, California, USA
    serp_jobs.job_card.full_time
    ATTENTION MILITARY AFFILIATED JOB SEEKERS.Our organization works with partner companies to source qualified talent for their open roles. The following position is available to.Veterans Transitioning...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Global Procurement Senior Director - Development Business Partner Lead

    Global Procurement Senior Director - Development Business Partner Lead

    Amgen SA • Thousand Oaks, CA, United States
    serp_jobs.job_card.full_time
    Join Amgen’s Mission of Serving Patients.At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Global Development Transformation Director

    Global Development Transformation Director

    Amgen • Thousand Oaks, California, USA
    serp_jobs.job_card.full_time
    JOIN AMGENS MISSION OF SERVING PATIENTS.At Amgen if you feel like youre part of something bigger its because you are.Our shared mission is to serve patients living with serious illnesses drives all...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Semiconductor Vision System Manufacturing

    Director, Semiconductor Vision System Manufacturing

    HRL Laboratories, LLC • Camarillo, CA, United States
    serp_jobs.job_card.full_time
    A leading technology company in Camarillo is searching for a Director of Manufacturing Operations to oversee operational processes and drive efficiency within a semiconductor products business.The ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Territory Sales Manager

    Territory Sales Manager

    Pentair • Moorpark, CA, US
    serp_jobs.job_card.full_time
    At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet.We put our purpose into practice, helping people sustainably move, improve, and enjoy w...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Assisted Living

    Director of Assisted Living

    MBK Senior Living • Thousand Oaks, California, USA
    serp_jobs.job_card.full_time +1
    At MBK Senior Living were committed to putting people first our residents.Exceeding expectations and enriching lives drives our day-to-day. And its all powered by Yoi Shigoto a Japanese concept tha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Materials Research & Development

    Director, Materials Research & Development

    YTC America Inc. • Camarillo, CA, United States
    serp_jobs.job_card.full_time
    First / Mid-Level Official and Manager.YTCA) is the North American corporate research and development center of Yazaki Corporation, Japan. At YTCA, we are dedicated to advancing materials research and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    District Sales Manager, Referral KRYSTEXXA California (Rare Disease)

    District Sales Manager, Referral KRYSTEXXA California (Rare Disease)

    Amgen • Thousand Oaks, California, USA
    serp_jobs.job_card.full_time
    Join Amgens Mission of Serving Patients.At Amgen if you feel like youre part of something bigger its because you are.Our shared missionto serve patients living with serious illnessesdrives all that...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Global Procurement Senior Director - Development Business Partner Lead

    Global Procurement Senior Director - Development Business Partner Lead

    Amgen Inc. (IR) • Thousand Oaks, CA, United States
    serp_jobs.job_card.full_time
    Career Category • •Procurement## ## • •Job Description • •## Join Amgen’s Mission of Serving PatientsAt Amgen, if you feel like you’re part of something bigger, it’s because you are.Our shared mission—t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Vice President of Brand & Institutional Growth

    Senior Vice President of Brand & Institutional Growth

    Confidential • Thousand Oaks, CA, US
    serp_jobs.job_card.full_time
    Senior Vice President of Brand & Institutional Growth.Purpose-driven liberal arts & sciences college.The Company is seeking a Senior Vice President of Brand and Institutional Growth to lead...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Regional Sales Manager

    Regional Sales Manager

    Jobot • Camarillo, CA, US
    serp_jobs.job_card.full_time
    Come join a growing Manufacturer in your area!.This Jobot Job is hosted by : Chris Gorman.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary : $105,000...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Territory Sales Manager Oxnard, CA (Mars Wrigley C-Store)

    Territory Sales Manager Oxnard, CA (Mars Wrigley C-Store)

    Mars • Oxnard, California, USA
    serp_jobs.job_card.full_time +1
    Territory Sales Manager C-Store - Mars Wrigley.Oxnard Ventura Simi Valley Santa Clarita areas).Must live within the territory bounds. The Territory Sales Manager (TSM) role is an entry point into ou...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    District Manager KRYSTEXXA Bay Area, CA (Rare Disease)

    District Manager KRYSTEXXA Bay Area, CA (Rare Disease)

    Amgen • Thousand Oaks, California, USA
    serp_jobs.job_card.full_time
    Join Amgens Mission of Serving Patients.At Amgen if you feel like youre part of something bigger its because you are.Our shared missionto serve patients living with serious illnessesdrives all that...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Commercial Drug Products & Life Cycle Management

    Director, Commercial Drug Products & Life Cycle Management

    Amgen Inc. (IR) • Thousand Oaks, CA, United States
    serp_jobs.job_card.full_time
    Director, Commercial Drug Products & Life Cycle Management page is loaded## Director, Commercial Drug Products & Life Cycle Managementremote type : Flex Commuter / Hybridlocations : US - Massachu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted