Customer Success ArchitectVirtualVocations • Fremont, California, United States
Customer Success Architect
VirtualVocations • Fremont, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Success Architect to serve as a key technical and strategic advisor to enterprise customers during their post-sales journey.
Key Responsibilities
Lead technical onboarding sessions for seamless transitions from sales to implementation
Drive customer adoption and identify opportunities for maximizing value from solutions
Facilitate workshops and provide technical guidance to align workflows and design tailored solutions
Required Qualifications
Proficiency in cloud platforms, APIs, Generative AI, and workflow solutions
Strong understanding of enterprise business processes for designing efficient solutions
Proven experience in post-sales, customer success, or solution architecture roles within the SaaS industry
Experience managing project timelines and cross-functional collaboration
Strong relationship-building skills with enterprise customers
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