Senior Technical Support EngineerVirtualVocations • Olympia Heights, Florida, United States
Senior Technical Support Engineer
VirtualVocations • Olympia Heights, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Technical Support Engineer Lead - Tier 2.
Key Responsibilities
Independently triage and resolve complex Tier 2 cases
Lead root cause analysis and corrective action planning
Collaborate cross-functionally to resolve customer-impacting issues
Required Qualifications
Minimum of five years in a related position
Proven experience with .NET, MVC, and C#
Experience in web technologies including MSSQL, WCF, and JavaScript
Experience in diagnosing code-related issues and memory dump analysis
Bachelor's or Master's degree in Computer Science, IT, or Telecommunications preferred
[job_alerts.create_a_job]
Technical Support Engineer • Olympia Heights, Florida, United States
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