Front Desk Coordinator - Automotive

Join Walser Automotive Group as a Front Desk Coordinator! For over 70 years, we have prioritized people-our customers, employees, and communities. As a family-owned business, we have expanded to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.

At Walser, innovation and technology drive us, and we commit to delivering exceptional experiences every time. Your work here contributes to the Walser Foundation, which supports schools, nonprofits, and workforce programs in our communities.

Your Role:

• Welcome and assist customers as they arrive at the dealership.
• Answer and route incoming calls professionally.
• Input customer information into our system efficiently.
• Perform filing and data entry tasks.
• Handle money transactions accurately.
• Coordinate with sales representatives as needed.
• Ensure sales floor processes, such as maintaining deal jackets, are up to date.
• Manage the Plate Log including customer communication upon plate arrivals.
• Process daily print and email queues.
• Schedule and prepare for customer appointments.
• Embrace and exemplify Walser's core values.
• Assist with additional responsibilities as assigned.
• Support the Funding & Titling team as required.
• Conduct customer follow-ups when necessary.
• Exhibit core values: Do The Right Thing, Lead By Example, Display Positive Energy, and Be Open-Minded.

What You Bring:

• A professional image that fosters positive relationships with staff and guests.
• Exceptional phone etiquette.
• Strong attention to detail and time management skills.
• Excellent written and verbal communication capabilities.
• Intermediate proficiency in Microsoft Word, Excel, and Outlook.
• Ability to manage multiple tasks effectively in a fast-paced environment.

Benefits:

• Paid Time Off (PTO): Take the time you need to relax and recharge.
• Career Growth: Opportunities for mentorship and advancement within the company.
• Fertility & Adoption Assistance: Up to $10,000 available for eligible candidates.
• Health Benefits: Comprehensive coverage options to manage healthcare costs.
• Life Insurance & 401(k): Company-paid life insurance with a matching 401(k) program.
• Paid Clothing Program: Choose from branded Walser apparel twice a year.
• Employee Discounts: Access exclusive discounts on products and services.
• Employee Resource Groups: Engage with diverse groups, including Women of Walser and Veterans at Walser.
• Community Involvement: Volunteer opportunities available to support local causes.
• Employee Assistance Program (EAP): Support available for personal and professional challenges.
• Referral Program: Earn bonuses for referring talented candidates.

Apply today and play a crucial role in operational excellence at Walser Automotive Group!

Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.