Amenity Monitor

Description

The Company:

As the leading residential property management company in North America, we work hard to help communities thrive. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties.

Job Overview:

The Amenity Monitor position works independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents.

This position is Part-Time, non-exempt, 15-29 hour per week.

Location: 17800 NW Seven Bridges Road Platte City, MO 64079

Your Responsibilities:

• Demonstrates excellent customer service, communication and time management skills.
• Helps to schedule amenities.
• Greets and directs Residents, guests and invitees.
• Monitors and controls access to the building.
• Maintains daily log, records and forms.
• Resolves and follow-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the Community Association Manager.
• Follows safety procedures and maintains and safe work environment.
• Other duties as required.

Experience, Knowledge and Requirements:

• Two (2) to three (3) years of business experience preferred.
• Command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Strong customer service and interpersonal skills required.

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a calm and timely manner.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

What We Offer:

As a part-time, non-exempt associate, you will be eligible for some benefits and a 401k with company match.

Compensation: $16.50 per hour

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.