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Customer Service Representative
Customer Service RepresentativeTBG | The Bachrach Group • Kirkland, WA, US
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Customer Service Representative

Customer Service Representative

TBG | The Bachrach Group • Kirkland, WA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]

Customer service

  • ? Onsite | Full-Time | Permanent Role
  • ? $45,0000-$54,000 + Commission (depending on experience)

✨ Great Benefits

FULLY ON-SITE

Location : Kirkland, WA

About the Role :

Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.

What You’ll Do :

  • Handle 50–60 incoming prospect calls per day with warmth and enthusiasm
  • Schedule and host virtual tours or set up in-person appointments
  • Answer live chats, texts, and follow-ups to support the leasing process
  • Provide excellent customer service and build rapport with prospects
  • Keep accurate records and notes in our CRM
  • Stay up-to-date on property details, amenities, and specials
  • Collaborate closely with teammates and property managers
  • What We’re Looking For :

  • Strong customer service experience (required)
  • Call center, customer service, or leasing experience a plus
  • Friendly, positive communicator with great multitasking skills
  • Organized, detail-oriented, and tech-savvy
  • Reliable, punctual, and team-oriented
  • Why You’ll Love It Here :

  • Competitive pay + monthly commission
  • Supportive, inclusive team environment
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    Customer Service Representative • Kirkland, WA, US

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