TellerCitizens Bank - WI • Muskego, WI, US
Teller
Citizens Bank - WI • Muskego, WI, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Represents the Bank to customers in a courteous, professional manner Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures Provides customers with outstanding service Cross sells Bank products to customers Maintains and balances a teller drawer Views basic account history and answers account questions Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks Answers the phone and assists customers as needed Processes check orders / reorders Processes cash advances Processes stop payments Processes changes of address Processes coin orders Processes wire transfers Unlocks and resets digital banking access Processes Add on CD deposits / batching All other duties as assigned Safe Deposit Box access Vault Override authority Accuracy Customer Service Excellence Teamwork High School Diploma or GED required Prior banking experience preferred 6 months or more related experience in customer service and cash handling required Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. High level of professionalism Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications Professional communication skills High level of confidentiality Excellent organizational skills Accuracy Teamwork Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
Job Description
Job Description
Hours / Schedule :
Business hours : Sunday closed, Monday - Friday 8 : 30am-5 : 30pm, Saturday 8 : 30am-12pm
38-40 hours / week
- Hours may change at any time based upon business needs
Description :
Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services.
Essential duties and responsibilities :
These additional duties may be assigned based upon branch need :
Critical Competencies :
Requirements :
Our company is an equal opportunity / affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https : / / www.eeoc.gov / sites / default / files / 2022 - 10 / EEOC_KnowYourRights_screen_reader_10_20.pdf
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Teller • Muskego, WI, US
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