IT ManagerRobert Half • Albuquerque, NM, US
IT Manager
Robert Half • Albuquerque, NM, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Minimum of 7 years in IT, including 2+ years in a leadership role Proven experience in managing and developing technical teams in a fast-paced environment. Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders. A client-focused approach, emphasizing proactive solutions and strategic relationship management. Solid understanding of IT infrastructure, cloud technologies (Microsoft 365, Azure), virtualization, and security frameworks. Familiarity with endpoint management, networking, and standard tools used in managed services. Demonstrated ability to create and execute technology lifecycle plans and roadmaps. High emotional intelligence, with skills in conflict resolution, coaching, and driving team accountability.
Job Description
Job Description
We are looking for an experienced IT Manager to lead a dynamic technical team and provide strategic technology consulting to clients in Albuquerque, New Mexico. This role combines team leadership, client engagement, and oversight of managed IT services to ensure optimal performance and alignment with business goals. The ideal candidate will drive operational excellence, foster strong client relationships, and guide the team toward proactive and innovative solutions.
Responsibilities :
- Build and mentor a high-performing technical team, fostering a culture of accountability and continuous improvement.
- Develop and implement clear processes and roles to ensure efficient service delivery and team alignment.
- Conduct regular one-on-one meetings, performance reviews, and development plans to support team growth.
- Lead strategic planning for clients, crafting technology roadmaps that align with their long-term business objectives.
- Conduct on-site client meetings, including business reviews and strategic discussions, to strengthen relationships and provide tailored solutions.
- Oversee the delivery of managed IT services, including infrastructure management, cloud solutions, cybersecurity, and support processes.
- Ensure adherence to best practices, security policies, and high standards for service quality and documentation.
- Manage vendor relationships, licensing renewals, and cost optimization to maximize operational efficiency.
- Collaborate with sales and operations teams to ensure clients receive consistent and impactful results.
- Travel periodically to support and align with team members and key clients, ensuring cohesive operations.
Other duties as needed
Interviews are currently being conducted, for immediate consideration please apply.
Background required prior to employment
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