Bilingual Documentation Specialist

Job Title

Job Description:

Davie, FL

Salary: $19/hr

Key Responsibilities:

1. Prepare product dossiers for international customers, ensuring all documentation meets customer requirements.
2. Coordinate the shipment of required documents and samples for product registration.
3. Request special documents from US Government offices for registration purposes or international shipments (e.g., FDA certificates, Free Sales Certificate, GMP from the Dept. of Agriculture, BSE/Veterinary Certificate from USDA).
4. Enter new customer information into the company database or register company's in their databases.
5. Send documents to the Secretary of State and embassies for proper authentication.
6. Provide regular status updates on registration requests, correspondence, product registration history, and annual registration expenses.
7. Maintain accurate records of all documents and samples sent to customers, tracking shipments, certificates of registered DBAs, and product registrations per country.
8. Keep open communication with customers and sales teams.
9. Offer feedback on SOPs and suggest improvements.
10. Perform additional duties as assigned by the Supervisor.

Qualifications:

• Bachelor's degree in a Science-related field (preferred).
• 13 years of relevant experience (preferred).
• Bilingual in English and Spanish.
• Excellent customer service skills.
• Proficient in Microsoft Word, Excel, and other computer applications.
• Strong communication and interpersonal skills.
• Highly detail-oriented.