Rexel Usa Region Director Advanced Services
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for a Region Director Advanced Services to join our Rexel team in the Gulf Central Region - Texas, Oklahoma, Arkansas or Louisiana. The Director of Region Advanced Services is responsible for the performance of the overall industrial solutions and services portfolio. The responsibilities of this role include : consistent and excellent project delivery, generating project scope, project management, people management, services product management, financial forecasting, and partner collaboration. Execution of these responsibilities is expected to drive profitably solutions and services growth for the region.
What You'll Do :
- Lead and execute market strategy for construction services, technical services, supply chain services and LEAN consulting services
- Develop, coordinate, and deliver "Scope of Work" (SOW) for customer proposals
- Negotiation of terms and conditions and identifying any insurance requirements as well as potential risks
- Understand the customer's business objectives including safety for deliverables
- Responsible for development of employee competency
- Development and execution of multi-year business plan
- Collaboration with sales account managers and business development managers to create account strategies to grow the industrial solutions and services business
- Executive customer engagement
- Act as subject matter expert in the education of sales team on value and content of solutions and services portfolio
- Regular collaboration with multiple key partners on solutions and services portfolio, market needs and portfolio roadmap
- Communicate remotely or in-person on-going customer success engagements and develop a cadence of recurring reviews with key customers
- Technical and commercial development and direct management of delivery resources aligning with all regional safety and legal policies
- Responsible for overall operational excellence and customer satisfaction around solutions and services portfolio and team
- Ensure adequate resources are availability and utilization to meet current and future demands according to strategic business plan and changing market demands
- Develop, lead, and mentor specialist team to drive consistent profitable growth
- Collaborate with key suppliers to plan annual engagement, positioning Rexel as the supplier's preferred channel to market
- Drive a disciplined selling process that starts with an annual plan, includes an accountability process to deliver results, and culminates with exceeding sales goals
- Develop competency plans so resources can be successful in winning available market
- Demonstrate commercial understanding of current and future technology segments, with specific technical acumen as needed to round out teams expertise
- Establish appropriate development plans for each employee that they embrace and align their personal needs / desires, with that of the team and business. Appropriately addressing performance challenges
- Create a culture focused on success and winning. Celebrate team and individual accomplishments
- Present proposals to all levels of leadership and technical audiences
- Other duties as assigned
Qualifications : What You'll Need :
7+ years of experience in solutions, services, project management, or budget control and optimization3+ years leading a services team successfullyHigh School or GED - Required4 Year / Bachelor's Degree - PreferredKnowledge, Skills & Abilities :
Experience leading in operations management to include customer success for field service and training supportDemonstrated financial acumenProven leadership skills to motivate and influence direct and indirect reports to embrace new concepts and solutionsDemonstrated ability to manage and develop technical talentSelf-motivated and self-managed towards objectivesDemonstrate strong interpersonal communications, organizational and written / verbal communication skillsPrevious experience working as part of a multi-disciplinary teamProven ability to manage multiple partner relationships while achieving target outcomesExposure to Industrial Control Systems including PLC, HMI / SCADA, plant historian, motor control, motion control, etc. technology and applicationsExperience in Operations Management for Field Service and Training SupportFinancial Planning ExperiencePhysical Demands :
Sit : Must be able to remain in a stationary position - Constantly at least 51%Walk : Must be able to move about inside / outside office or work location - Occasionally up to 20%Use hands to finger, handle, or feel : Operates a computer and other office machinery - Constantly at least 51%Talk, hear, taste, smell : Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly at least 51%Weight and Force Demands :
Up to 10 pounds - Occasionally up to 20%Working Environment :
Exposed to unpleasant or disagreeable physical environment such as high noise level and / or exposure to heat and cold - Occasionally up to 20%Travels to offsite locations - Occasionally up to 20%Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include :
Medical, Dental, and Vision InsuranceLife InsuranceShort-Term and Long-Term Disability Insurance401K with Employer MatchPaid vacation and sick timePaid company holidays plus flexible personal days per yearTuition ReimbursementHealth & Wellness ProgramsFlexible Spending AccountsHSA AccountsCommuter Transit BenefitsAdditional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.Employee Discount ProgramsProfessional Training & Development ProgramsCareer Advancement Opportunities We like to promote from withinOur goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.