Clerical Assistant
This position is a seasonal position from approximately mid-January 2026, through the end of May 2026.
Salary Range : $16.50 - $23.93 Hourly
Job Summary :
The City of Greeley is seeking a full-time, temporary Clerical Assistant to work as part of the Water & Sewer Utility Billing Department, to administer the LIFT UP Program (previously known as the Food Tax Rebate Program), and the Utility Assistance Program.
This is an hourly, seasonal clerical position working up to 40 hours per week from mid-January 2026, through approximately the end of May 2026. Responsibilities include processing customer applications for the LIFT UP and utility assistance programs, answering customer questions, assisting customers with filing food tax rebate applications and utility assistance program; assisting staff in sorting / filing miscellaneous accounting forms, and other duties as assigned.
Experience, Knowledge, and Skills :
Minimum Requirements :
- High School Diploma or equivalent
- Basic math skills
- Zero (0) to two (2) years of previous clerical experience
OR
Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the jobAND
Possession of a valid driver's license.Preferred :
Bilingual in English / Spanish with demonstrated fluency preferredProficiency with Microsoft Word, Excel, Outlook, and the ability to use the City's financial softwareKnowledge, Skills, and Abilities :
Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfactionCustomer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanorAbility to deliver a high level of commitment to customer serviceAbility to respond to requests in a timely mannerAbility to present oneself professionally in appearance, demeanor, and effortCollaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goalComputer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systemsInterpersonal skills, including the ability to facilitate interaction, communication, and teamwork between othersOral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearlyAbility to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignmentsAbility to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired resultsAbility to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performedAbility to self-start and take initiative in completing daily tasks and special projectsAbility to focus on activities that have the greatest impact on meeting work commitmentsAbility to establish and maintain partnerships with a variety of internal and external constituenciesEssential Functions (Duties and Responsibilities) :
Assisting customers with filing LIFT UP rebate applicationsAssisting customers with filing utility assistance applicationsProcessing customer applications for the LIFT UP rebate programProcessing customer applications for the utility assistance programAnswering customer questionsAssisting staff in sorting / filing miscellaneous accounting forms,Other duties as assignedTravel : Category A Standard Local Travel : This position requires occasional local travel within the County. Employees may be expected to walk or drive short distances to attend meetings, trainings, or perform work at other City buildings or partner sites.
Work Environment and Physical Requirements :
Must remain at fixed workstation for extended periods of timeAbility to use desktop computer, keyboard, telephone, and other common office equipmentSafe to minimal hazards that are typically found in general office environment where there is rarely, little, or no exposure to injury or accidentVision sufficient to use computer and perform typical office tasks and read printed instructionsHearing sufficiently to interact with co-workers and customers both in person and on the telephoneMinimal physical effort typically found in clerical workPrimarily sedentary, may occasionally lift and carry light objects.Walking and / or standing as needed and minimal.EOE Statement : The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ADA Statement : We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at HR@Greeleygov.com.
Conditions of Employment : Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.