Overview
The Cocktail Server is responsible for providing exceptional guest service in a high-energy, fast-paced cocktail environment. They ensure each guest feels welcomed, informed, and cared for while promoting the bar s menu, cocktails, and brand experience.
Key Responsibilities
Greet and engage guests with professionalism, enthusiasm, and product knowledge.
Take beverage and food orders accurately and promptly.
Deliver drinks and food in a timely manner, ensuring proper presentation and quality standards.
Maintain a clean and organized section, including tables, trays, and side stations.
Upsell premium spirits, cocktails, and bottle service where applicable.
Ensure all guests are of legal drinking age and follow responsible alcohol service policies.
Collaborate closely with bartenders, barbacks, and management to maintain seamless service.
Handle payment transactions and close out tabs accurately.
Anticipate guest needs and proactively address issues or requests.
Follow appearance, grooming, and uniform standards aligned with the venue s brand image.
Assist with opening, side work, and closing duties as assigned by management.
Cocktail Server • Houston