Customer Service Associate

Customer Service Associate

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Customer Service Associate to join our team.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Pay for this role is $15.50hr.

Basic Qualifications :

• 6 Months experience in an office environment
• 6 Months experience using a computer with Microsoft Windows PC applications
• 6 Months of work from home environment
• High school diploma or GED

Responsibilities :

New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process

All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material.

Must pass drug screen

Must pass a background check with education check and employment verification check.

Required schedule availability for this position is Monday-Friday 7 : 00 am CT to 7 : 00 pm (Central Time), Saturday mornings (rotating) 8 : 00 am to 12 : 00 pm (Central Time) could also be required.

Remote Working and Technology Requirements

To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.

Technology

Technical Performance and Issue Tracking

Remote Workspace

Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85% of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.