Associate Patient Care Coordinator

Patient Care Coordinator

Edelson & Associates, part of the Optum family of businesses, is seeking a Patient Care Coordinator to join our team in Lexington, KY. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As an Associate Patient Care Coordinator, you will be responsible for providing support to clinical staff and patients. This is a center-based front office position. You will greet patients entering the center to check in and assist them with checking out at the end of their visit.

Location : 10509 Timberwood Circle, Suite 250, Louisville, KY 40223

Schedule : Monday-Thursday, 8 : 00am-5pm, Friday : 9am-2pm

Primary Responsibilities :

• Answers phones and schedules appointments
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns and take messages as needed
• Greets patients as they arrive and manages wait time
• Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and / or precertification of procedures and copy required documents
• Collects co-payments, co-insurance, deductibles and issues receipts
• Processes walk-in patients and visitors
• Manages medical records (maintains, files / scans, prepares for schedule)
• Ensures all correspondence is scanned and / or filed, processes requests for medical records release and maintains appropriate logs, etc.
• Establish and maintain effective working relationships with patients, employees and the public
• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Soft Skills :

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.