Marketing Coordinator

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Marketing Coordinator will support the Marketing team with all administrative related tasks and play a key role in supporting the marketing team’s efforts to enhance brand visibility and create meaningful guest experiences. This position will contribute to the execution of marketing initiatives, including social media content development, partnership marketing, event activations, and brand campaigns. The coordinator will assist with the planning and organization of events, support communication with vendors, partners, and internal teams, and help ensure that all marketing touchpoints reflect the brand's identity. This role requires a detail-oriented individual who is passionate about storytelling, brand presence, and delivering impactful moments across digital and in-person platforms.

Roles and Responsibilities

1. Communicate effectively with guests, partners and colleagues with a friendly, courteous and professional demeanor.
2. Respond to the needs of partners and guests in a timely manner.
3. Organize the database of UGC and content libraries for repurposing across channels.
4. Monitor trends on TikTok, Instagram Reels, and other emerging platforms, and present ideas for branded content.
5. Handle community management on social platforms (Instagram, Facebook, TikTok, YouTube, Pintrest) in responding to DM's, reposting stories, commenting on other brands, commenting on influencer's accounts etc
6. Assist with taking content for Event activations (i.e. Easter, Mother’s Day, pop ups, launch events etc)
7. Craft up detailed resumes for photoshoots and content missions, as well as Event activations
8. Oversee smaller scale photoshoots and handle logistics
9. Own smaller event activations i.e. National Days
10. Gather props, event décor and arrange spaces for activations in collaborations with the Catering Team
11. Ensure resumes and all internal communications are completed accurately, on time and distributed to all necessary colleagues
12. Assist with small graphic design projects such as menus and invitations
13. Assist with research for partner collabs, brands
14. Answer the phone in a pleasant manner and can answer questions as it relates to the hotel (hours of operations, amenities, outlets, etc.)
15. Organize Media stays (reservations, amenities, gifts, welcome cards, Spa appointments, special requests) and entertainments and obtain approvals
16. Assist with the organizing Press Trips (reservations, appointments, activities, gifts)
17. Schedule meetings with partners or internal departments for the DOSM and Marketing team
18. Attend internal Marketing (i.e. F&B, Spa, Festive) meetings with other departments, type up notes and distribute for follow up
19. Keep up open line of communication and good working relationships with operational departments to ensure all activations are supported
20. Share all press clippings with MBH team and Corporate Office
21. Generating reports, preparing proposals, collecting details through research and coordination with clients
22. Writing Group Resumes (i.e. for Press Trips)
23. Work with Sales Coordinator to ensure our inventory of office supplies and site amenities are maintained. Alert management when we inventory is low.
24. Ensure all invoices are tracked and put in Birchstreet for approvals
25. Research city-wide events, festivals, shows, and sporting events
26. Compile and contribute reporting as directed
27. Able to multi-task and manage a varied work-load
28. Proactive and with initiative, highly organized and efficient.
29. Proficiency in Excel, Word, PowerPoint, Adobe programs like Acrobat, Indesign, Illustrator; Canva, Opera and Salesforce is preferred.
30. Develop and maintain positive working relationships with others, and support team to reach common goals.
31. Performs other related duties as assigned by the Marketing team.

Qualifications

• High school diploma is required and a bachelor’s degree or associate’s degree in hospitality or culinary arts is preferred.
• Prior experience as a coordinator, or other relevant position/experience in the hospitality, PR, Marketing or Media field.
• Related experience in a luxury establishment is a plus.
• Excellent communication skills and effective problem-solving skills.
• Solid organizational and time management skills.
• An ability to multitask in a fast-paced and demanding environment.
• Must be friendly, approachable, and customer-focused

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Possible prolonged periods of standing.
• Must be able to lift 15 pounds at times.

Equal Opportunity Employer:

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

1. Put People at our heart
2. Stay two steps ahead
3. Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

• Medical/Dental/Vision Insurance
• Company matched 401(k) plan
• Company matched Health Savings Plan
• Flexible Spending
• Paid Holidays
• Paid Time Off
• Paid Sick Leave
• Employee Assistance Program
• Free Parking
• Employee Recognition Programs
• Colleague meals
• Colleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.*