Job Description
Job Description
ESSENTIAL FUNCTIONS
Staff Management –Overall responsibility for management of staff, including Physical Therapy Leads, Physical Therapists, Speech Language Pathologists, Occupational Therapists, Athletic trainers, PT Aides, and administrative supervisor staff within the Physical Therapy departments.
- Determine staffing levels based on patient care needs / modalities, patient flow, patient diagnoses, staff skills and other clinic needs
- Directly supervises staff and practitioners within the clinics
- Interview, select and hire new employees
- Coordinate and / or monitor orientation of all new employees
- Work with Human Resources to assure compliance with State, Federal and OSHA requirements for staff
- Foster productive practices which reflect InterMed’s Mission Vision and Values for excellence in the delivery of patient care
- Develop, maintain and periodically reassess staff education programs
- Coordinate and / or monitor staffing hours, payroll records, time off requests, CME scheduling and reimbursement
- Coordinate and / or facilitate staff evaluations and performance, developing standards, and ensuring basic competencies for all staff
- Promote clinical development initiatives to promote and foster growth of clinicians while meeting strategic goals of department
Clinical
Responsible for maintaining a reduced caseload and all associated care requirements noted in the role and duties of a treating physical therapistCaseload volume and productivity expectations to be made in coordination with Director of Ancillary and Specialty ServicesLeadership
Establish credibility and a strong presence in all physical locationsActs as a change management championHelps create and implement action plans developed as part of LEAN and Six-Sigma continuous improvement processPrioritizes, organizes and plans work independentlyEstablishes expectations and models behaviors that demonstrate service excellence to staff and focuses on the patient as the primary customerDevelop a system for objectively monitoring department performance and creatively seek solutions to foster quality improvementContinuously optimize staff roles and responsibilities to meet performance goalsDevelop and maintain an open and effective line of communication with the clinical team, InterMed physicians and staffWork collaboratively with the management team, referring physicians and referring offices to build trust and ensure effective working relationshipsGuide efforts to create and communicate clinical offerings, educational series, and care innovation to the broader organization.Operations
Coordinate and / or monitor staffing, working in conjunction with the department leads, musculoskeletal clinical manager, and administrative supervisorCoordinate and / or monitor clinician schedules to optimize patient accessReview and revise staff scheduling templatesCoordinate and / or monitor space and room assignments for optimal patient flowCoordinate and / or monitor therapist, athletic trainer utilization and staffing resourcesSupport and facilitate referral management processOversee departmental policy and procedure development. Review and revise policies and procedures on regular intervals. Ensure employee compliance with policies and proceduresDevelop protocols to improve patient care and overall patient experienceDevelop protocols and create standards of care within departmentMonitor, communicate and address key performance metrics for the departmentMaintain appropriate levels of medical supplies and other inventories pertinent to overall operations and patient careDevelop and execute operational plans to successfully implement strategic initiativesFacilitate monthly staff meetings to provide updates to staffCoordinates audits of clinician documentation on scheduled intervals and provides feedback to clinicians on note content, billing and codingIn partnership with InterMed’s Business Intelligence department, develop and review department trendsUnderstand and ensure department adhere to professional federal and state practice requirementsImplement and operationalize compliance processes per various contracted entity requirementsFinancial and Administrative Accountability
Assume management and administration of department operational and capital budgetsWorks closely with Program Director of Workplace Health in the development and management of onsite client budgetsCoordinate, review and monitor staffing hours while maintaining adequate staffing levelsMonitor budget and report on variances; analyze monthly reports and identify trendsMonitor clinic utilization and provider productivity, addressing individual performance directly with clinicians and reporting trends to DirectorAct as a resource to staff and disseminate updates in a timely mannerMonitor therapist incentive programsEnsure notes and charges are completed and submitted in a timely fashionStrategic Planning and Program Coordination
Assess current state of department with relation to existing goals and plansCollaborate with internal and external healthcare organizations on patient initiatives to ensure InterMed’s positioning as a leader in healthcare improvement and qualityCollect and distribute clinic data to support continuous improvement effortsIdentify opportunities and works collaboratively with director and clients to implement agreed upon services and solutions.Assist with development of business plans for new programs and other strategic initiativesCreate department task plans with resource identification, role descriptions, and action plans to include timelines and a delivery scheduleParticipate in management team meetings, interdepartmental problem solving, and policy developmentUnderstand industry trends with payers, billing, employer-based services and compliance of Physical Therapy servicesConfidentiality
Demonstrate knowledge and understanding of patient privacy rights under HIPAA guidelines.Maintain confidentiality related to financial, or other sensitive materials and information in printed, electronic or verbal form, which may jeopardize the privacy of patients and / or employees.Access and use the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes.JOB REQUIREMENTS
Physical Therapy degree requiredAn active unencumbered Maine Physical Therapist license requried.Minimum of one to three years of management level experience, preferably in a hospital or medical group setting, including medical insurance, coding and reimbursementDemonstrated formal leadership training experience preferredPrevious supervisory experience in a clinical setting or corporate setting is strongly desiredProven record of success working in a collaborative manner with physicians and other senior managementExcellent professional judgment and decision making abilityProven Leadership skills and ability to motivate and support employees to reach optimum performanceExcellent communication skills both oral and writtenExcellent organizational skills and the ability to simultaneously manage competing prioritiesAbility to foster an enhanced team environmentAbility to prioritize, organize, and plan work independentlyCommitted to excellence in customer service and clinical care