Onboarding Coach Manager

A company is looking for a Manager, Onboarding Coach to oversee a team of Onboarding Coaches and ensure a positive experience for service professionals.

Key Responsibilities

Drive key metrics from the team, including response times and retention rates

Manage team schedules and attendance to meet staffing needs

Lead training and coaching sessions for team members

Required Qualifications

2+ years experience in customer support, account management, sales, or a related field

1+ years experience leading teams of 10 or more

Bachelor's degree or equivalent experience in a related field