Warranty Auditor

Warranty Auditor

The Warranty Auditor processes, audits, and communicates the centralized Warranty process for the company and is responsible for warranty claims being handled efficiently, accurately, and timely according to manufacturer's warranty policies ensuring the company full reimbursement. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.

Principal Responsibilities and Duties :

• Ensure complete, accurate, and timely Warranty Claim Filing into manufacturer systems according to manufacturer's policies to ensure full reimbursement.
• Review and proactively manage Open Warranty Tickets.
• Process claims in their entirety to include payments, credits, denials, re-submittals, part returns, write-offs, etc.
• Perform weekly reviews and take appropriate action on unpaid Open Warranty AR.
• Proactively audit and report to Shared Services Group (SSG) leadership on potential warranty claim denials and write-offs.
• Assist in maintaining Warranty Part and Labor Rates according to manufacturer policies.
• Maintain and provide relevant documentation for annual Warranty Audits.
• Provide input and recommendations on Warranty Department matters.
• Perform other duties as assigned.

Minimum Qualifications :

Basic Knowledge & Competencies :

Previous Experience / Education :

Physical Requirements :