Mailroom Coordinator (Operations Department)

Job Description

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

The Mailroom Coordinator is responsible for overseeing the day to day operations of the mailroom for the Boston Public Health Commission.

DUTIES

• Oversee mailroom activities, including receipt, sorting, and distribution of incoming mail; preparation of outgoing USPS and express services; receiving dock shipments.
• Consult with internal staff concerning printing, mailing, or fulfillment projects handled on-site or contracted to an outside vendor.
• Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.
• Monitor the outgoing mail packing and shipping process, incorporating FedEx, USPS, Registered, Certified and First-Class Mail Plan, allocate, and monitor daily workflow; maintaining department schedule to ensure commitments are met.
• Maintain the inventory system for supplies.
• Maintain department records.
• Assist with the installation of the new barcode scanning and tracking system for the mailroom.
• Manage Neopost postage machine and associated software (NeoTrack 5.0 Scanner / Bar Code Reader, Sitori Software for USPO address verification).
• Generate reports on mailroom operations, including daily postage use, supply inventory, volume of mail received and delivered, and outgoing mail packed and shipped.
• Responsible for overseeing the mailroom vehicle and working in con junction with the Operations Coordinator on related expenses and overall budget.
• Working to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
• Perform other duties as required.