Talent.com
Director of Quality Assurance & Quality Control (QA/QC)
Director of Quality Assurance & Quality Control (QA/QC)Hays Electrical Services • Houston, TX, US
Director of Quality Assurance & Quality Control (QA / QC)

Director of Quality Assurance & Quality Control (QA / QC)

Hays Electrical Services • Houston, TX, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Position Overview

The Director of Quality Assurance & Quality Control (QA / QC) provides corporate leadership, strategic direction, and technical governance overall quality management activities across Hays Electrical Services’ construction, prefabrication, and service portfolios. This includes mission-critical data-center developments, large-scale electrical infrastructure, and commercial installations.

This position leads the company’s QA / QC function, developing and enforcing companywide quality standards, inspection protocols, and commissioning readiness procedures to ensure full compliance with project specifications, codes, and client expectations. The Director establishes the framework, staffing model, and accountability mechanisms that ensure quality is built into every phase of work execution.

Operating within the Operational Assurance Division, this role partners closely with the Directors of EHS and Commissioning & Energy Control to deliver an integrated governance model for safety, quality, and energy control. The Director of QA / QC serves as the company’s primary authority for workmanship, specification adherence, and inspection integrity, ensuring consistent standards across all operating regions.

Key Responsibilities

  • Provide corporate leadership and direction to the QA / QC organization, ensuring consistent quality governance across all projects.
  • Develop and implement the Corporate Quality Management System (CQMS), establishing procedures, standards, and controls aligned with NEC, NEMA, NFPA, and mission-critical client specifications.
  • Oversee the development and maintenance of companywide QA / QC policies, procedures, templates, and inspection tools to standardize execution.
  • Lead the recruitment, selection, and development of project-level QA / QC Managers and Inspectors, ensuring adequate coverage, technical competence, and alignment with corporate expectations.
  • Establish performance goals, review metrics, and provide coaching and support to QA / QC teams deployed across the portfolio.
  • Serve as the senior escalation point for project quality issues, coordinating resolution with project leadership, corporate management, and client representatives as required.
  • Define the overall QA / QC framework governing prefabrication, field installation, testing, and commissioning readiness.
  • Develop and maintain standardized Inspection & Test Plans (ITPs), Non-Conformance & Corrective Action procedures (NCR / CAR), and Turnover Documentation Protocols.
  • Ensure QA / QC requirements are fully integrated into project planning, procurement, and construction sequencing processes.
  • Drive consistency between design specifications, installation standards, and inspection deliverables

across all projects.

  • Collaborate with the Director of Commissioning & Energy Control to align inspection milestones with system turnover and energization readiness.
  • Coordinate with the Director of EHS to embed quality controls that reinforce safe work practices and regulatory compliance.
  • Maintain governance of quality records and documentation systems to ensure traceability, accuracy, and audit readiness.
  • Provide corporate governance of QA / QC performance across all projects through structured reviews, performance metrics, and reporting.
  • Oversee the execution quality of project-level QA / QC programs, ensuring compliance with the Corporate Quality Management System and client specifications.
  • Establish companywide quality performance indicators, including rework rates, NCR / CAR closure trends, client audit findings, and commissioning acceptance metrics.
  • Lead corporate reviews of significant quality events, root-cause analyses, and corrective-action tracking to closure.
  • Ensure lessons learned and systemic improvements are formally captured, communicated, and embedded into future projects.
  • Develop and maintain standardized governance tools and dashboards to provide executive visibility into quality performance trends across the portfolio.
  • Collaborate with Construction, Prefabrication, and Commissioning leadership to ensure alignment between production, safety, and quality objectives.
  • Participate in design and constructability reviews to ensure quality standards are embedded early in the project lifecycle.
  • Support Business Development and Preconstruction teams by defining QA / QC deliverables, resource needs, and quality commitments in proposals.
  • Represent Hays Electrical Services during client quality audits, witness testing, and executive-level performance reviews.
  • Maintain a visible leadership presence through periodic project visits to reinforce quality expectations, engage with QA / QC teams, and assess program effectiveness.
  • Facilitate two-way communication between field QA / QC personnel and corporate leadership to ensure emerging quality issues and improvement opportunities are captured and addressed.
  • Lead cross-project coordination meetings with QA / QC Managers and Inspectors to align lessons learned, best practices, and upcoming readiness milestones.
  • Provide strategic feedback to project leadership teams to strengthen compliance, documentation integrity, and overall delivery quality.
  • Promote a culture of professionalism, accountability, and continuous improvement across all QA / QC functions through communication, recognition, and consistent leadership visibility.
  • Evaluate the effectiveness of QA / QC programs and drive continuous improvement in processes, documentation, and field execution.
  • Develop and maintain a corporate quality dashboard summarizing key metrics and trends for executive
  • review.

  • Identify training needs and collaborate with Learning & Development to build technical training programs for field leadership, foremen, and QA / QC personnel.
  • Benchmark company performance against industry best practices and client frameworks to maintain a position of technical leadership within the mission-critical market.
  • Qualifications

  • Bachelor’s degree preferred in Electrical Engineering, Construction Management, Engineering Technology, or a related technical field.
  • Equivalent industry experiences demonstrate advanced knowledge of electrical construction methods, QA / QC governance, and mission-critical project delivery will be considered in lieu of formal education.
  • Minimum of 10–15 years of progressively responsible experience in electrical construction, with at least 5 years in a QA / QC leadership or corporate-level quality management capacity.
  • Strong understanding of NEC, NEMA, NFPA, ANSI / NETA ATS, and other electrical construction standards applicable to data centers and large-scale commercial projects.
  • Proven ability to develop, implement, and sustain Corporate Quality Management Systems (CQMS) and project-level inspection programs.
  • Certifications :

    o ASQ Certified Quality Engineer (CQE) or Certified Quality Manager (CQM / OE)

    o ISO 9001 : 2015 Lead Auditor

    o Six Sigma Green or Black Belt

    o CQM-C (U.S. Army Corps of Engineers)

    Join a company that’s building more than just electrical systems—join a team committed to excellence and innovation.

    If you meet the qualifications outlined above and are ready to contribute your skills to the team at Hays Electrical Services, we encourage you to apply. Join us in providing exceptional service for our clients and supporting our company's operations. Apply now!

    Powered by JazzHR

    LuTK519xrT

    [job_alerts.create_a_job]

    Director Quality Assurance • Houston, TX, US

    [internal_linking.related_jobs]
    Vice President of Quality Assurance

    Vice President of Quality Assurance

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Vice President, Quality Assurance and Compliance to join their Quality Assurance team.Key Responsibilities Provide strategic and operational leadership for Quality Assu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Quality Transformation Director

    Quality Transformation Director

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for an Associate Director - Quality Transformation & Digital Enablement.Key Responsibilities Draft inputs for digital quality strategies by gathering business needs and stake...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Vice President of Quality

    Vice President of Quality

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Vice President of Quality.Key Responsibilities Develop and lead a comprehensive Quality strategy aligned with organizational priorities Ensure compliance with applicab...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Quality

    Director of Quality

    FootBridge • Houston, TX, US
    [job_card.permanent]
    Role : Director of Quality Location : Houston, TX Salary : $130,000-$150,000 Travel : Up to 50% Duration : Permanent / Direct Hire About the Role : Seeking a proven leader to drive safety, quality, and pro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Quality Assurance Officer

    Quality Assurance Officer

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Quality Assurance Officer.Key Responsibilities Maintain the internal quality management system for medical devices Manage daily QA tasks including document updates and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Quality Assurance Analyst

    Quality Assurance Analyst

    Scale AI • Houston, Texas, United States
    [job_card.full_time]
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Quality Improvement Director

    Quality Improvement Director

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Director, Quality Improvement.Key Responsibilities Lead and collaborate on NCQA Accreditation and HEDIS performance initiatives Oversee quality improvement for risk ad...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Customer Experience

    Director of Customer Experience

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Director, Customer Experience.Key Responsibilities Contribute to the design of qualitative and quantitative research projects to understand business and customer needs ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Quality Audit and Learning

    Director of Quality Audit and Learning

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Director of Delivery Operations Quality Audit and Learning & Development.Key Responsibilities Lead quality assurance and employee learning & development initiatives Ov...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Quality Assurance Risk Principal

    Quality Assurance Risk Principal

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Quality Assurance Risk Principal.Key Responsibilities Oversee complex program deliveries, ensuring high-quality outcomes and minimal risk from initiation to completion ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Quality Manager

    Quality Manager

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Quality Manager (Remote in USA).Key Responsibilities Establish quality procedures and standards aligned with MMIS goals Conduct performance audits and inspections to e...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AI Prompt Quality Assurance (QA) Associate

    AI Prompt Quality Assurance (QA) Associate

    Scale AI • Houston, Texas, United States
    [job_card.full_time]
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    GMP Quality Associate Director

    GMP Quality Associate Director

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for an Associate Director, Global Product Quality - GMP Processes.Key Responsibilities Lead global strategy and governance for Product Quality Complaints, CAPA, Deviations, a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Manufacturing Validation

    Director of Manufacturing Validation

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Director, Commercial Manufacturing Validation.Key Responsibilities Contribute to validation strategies, programs, and continuous improvement initiatives Establish and ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Director of Quality Engineering

    Director of Quality Engineering

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Director of Quality Engineering & AI-Driven Testing.Key Responsibilities Evaluate and integrate AI-powered testing solutions to enhance automation efficiency and covera...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Quality Assurance Risk Director

    Quality Assurance Risk Director

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Quality Assurance Risk Director.Key Responsibilities Oversee complex program deliveries, ensuring high-quality outcomes and minimal risk from initiation to completion ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Quality Engineering Director

    Quality Engineering Director

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Director, Quality Engineering to lead its quality strategy and practices.Key Responsibilities : Establish a clear definition of software quality and formalize metrics an...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Quality Control Manager

    Quality Control Manager

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Quality Control Manager.Key Responsibilities Manage all aspects of quality for the contract, including data collection and reporting Ensure compliance with credentiali...[show_more]
    [last_updated.last_updated_30] • [promoted]