Billing Operations Administrator

Job Req ID : 27664

About Supermicro :

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary :

Super Micro Computer, Inc. is seeking an energetic and detail-oriented Billing Operations Administrator to join our Accounting and Finance team. If you are an efficient, organized individual who thrives in a fast-paced environment, this may be the perfect opportunity for you. You take pride in accuracy, enjoy managing multiple priorities, and find satisfaction in meeting goals as part of a collaborative team. This is a great opportunity to join a world-class company that continues to grow year over year.

Essential Duties and Responsibilities :

Process purchase orders for products and services, ensuring accuracy and compliance with internal procedures.

Coordinate with the Sales Team to address and resolve order-related issues and collaborate closely with the AR team to minimize billing errors.

Manage order releasing for all order types and ensure timely processing within established guidelines.

Handle order voids and rebills per customer requests and internal corrections, maintaining proper documentation for each transaction.

Compile and review daily credit notes and the void & rebill list for AR team reconciliation before end of day.

Prepare and issue Proforma Invoices (PIs) to support prepayment processing, customer payments, customs clearance, and product swaps.

Create and process Certificates of Origin (COOs) based on export invoices, ensuring proper documentation for customs clearance.

Upload invoices to customer portals for payment and follow up as needed to support timely collection.

Manage extended warranty billing for applicable orders, ensuring accuracy and alignment with contract terms.

Coordinate workflow among multiple departments to maintain efficiency and accuracy in all billing operations

Qualifications :

High school diploma with 2+ years of customer service, billing, or order processing experience; AA degree preferred.

Strong attention to detail, accuracy, and time management skills.

Excellent communication skills (both written and verbal) and ability to work effectively with all levels of the organization.

Proven ability to manage multiple tasks simultaneously and meet deadlines.

Proficiency in Microsoft Office; experience with SAP is a plus.

Salary Range

$28.00 - $30.00

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.