Field Compliance Coordinator(Bilingual)

Job Description

Job Description

Field Compliance Coordinator (Bilingual)

$22 / hr. Monday to Friday, with occasional evening or weekend work as needed.

Responsibilities :

• Provide day-to-day, frontline supervision of Team Leads and Service Technicians across an assigned territory.
• Ensure team provides timely and effective support, resolving staff inquiries and complex customer issues.
• Maintain quality standards for Field Service operations, ensuring inventory is maintained at appropriate levels.
• Identify reactive work order opportunities and communicate with management to propose changes.
• Communicate, implement and support process change initiatives as directed by management.
• Manage team projects as assigned, providing administrative support as required.
• Act as a key escalation point for team technical and process issues, overseeing ongoing problem resolution.
• Work with Project Manager and Compliance Supervisor to allocate assignments, establish work priorities, and monitor performance.
• Ensure compliance with company policies, contracted customer agreements, and established Scope of Work.

Qualifications :

Essential Functions :

Work Environment :

Benefits :

About Us :

We are proud to be an equal opportunity employer & celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Must be eligible to work in the United States for any company without sponsorship. By entering my mobile number & by submitting this application, I give my express written consent & agreement to receive text messages from, or on behalf of, I.K. Hofmann USA, Inc. at the mobile telephone number provided for employment or potential employment-related communications, notices, & updates, including via an automatic telephone dialing system. I further understand that my consent is not required. Standard message & data rates may apply. To opt-out of text messaging, reply STOP any time. For California residents, please see our Employee & Applicant Notice at Collection & Privacy Policy for additional California specific information here.