Patient Coordinator

Westlake Dermatology is accepting applications for the Patient Coordinator position at our Cedar Park Office Patient Coordinators are essential to greeting patients upon arrival and making them feel welcome to the practice. The role includes scheduling patients, preparing and maintaining current patient information, answering phones, verifying insurance information and performing general office duties. Responsible for checking patients in / out and collection of payment. Has the ability to explain charges and insurance to patients. Ensures all patient interaction is performed in a professional, accurate and courteous manner.

Essential Skills

• Excellent customer service and communication skills
• Ability to work as a team member in a fast-paced environment
• Ability to solve problems and manage multiple tasks simultaneously
• Highly motivated and well organized with attention to detail
• Maintains respectful and positive attitude in dealings with both patients and fellow staff
• Professional telephone etiquette and communication skills
• Strong computer skills and knowledge of Microsoft Word and Excel
• Substantial knowledge of general medical office procedures and terminology
• Appropriate sense of discretion in dealing with patient information and difficult situations
• Able to handle large transactions with ease
• Able to sit for long periods of time
• May include some lifting of boxes

Responsibilities

Education & Experience

Job Type : Full-time

Compensation : $18.00 per hour (plus benefits and 401K options for full-time employees)

Westlake Dermatology is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.