Administrative Assistant / Collections Specialist

Position Overview

Successful candidates will have experience in an office setting. Position assists the business owners, management team, and team members with a variety of tasks including processing invoices, collecting payments, customer service follow up, answering phones, using multiple types of software, and interfacing with customers and suppliers. Experience with Outlook and Excel are a must. Prefer strong writing and problem-solving skills.

Job Responsibilities

Prepares correspondence, memoranda, reports, etc.

May initiates routine and non-routine correspondence

Collection support

Answers telephone calls, greets visitors, and resolves routine and complex inquiries

May schedule appointments & meetings

Daily calls to adjusters and homeowners to collect payments.

May utilize the assistance of one or more support staff members on a reporting or project basis

May follow up with customer on work performed

May call customers to collect payments

May assist other departments within the company with collections

Understands ServiceMaster operating systems and the services we offer

Job Requirements

High school diploma / GED required

Previous administrative assistant experience preferred but not required

Experience and skill with Microsoft Office application (Word, Outlook, PowerPoint, and Excel) required

Comfortable with using multiple types of software

Personal time management and organizational skills

Verbal and written communication skills

Dependable and adaptable to operate within a fast-paced work environment

Ability to manage highly confidential information

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to :

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones, etc.
• Fingering and repetitive motions; such as movement of wrists, hands, and fingers while picking, pinching, and typing during your normal working environment.
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities such as preparing and analyzing data, viewing computer screen.
• Be exposed to various inside working conditions : The change of building environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensacin : $15.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service, and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.