Network Operations Center Technician

Stability. Innovation. Industry Leader - We are Silgan.

Network Operations Center Technician located in Downers Grove, IL

What we can offer you:

• Competitive salary based on experience, education, and skills, typically ranging from $71,500 to $91,000 per year.
• A great culture where you are a member of our family - achievements are recognized, acknowledged, and celebrated.
• Competitive salary & comprehensive benefits including health, dental, vision, life, short & long-term disability, critical care, AD&D, dependent life.
• Add-on benefits include pet insurance, Perks Program for buying power, Hinge Health for customized online workouts, Teledoc, and more.
• 401k with a 6% employer match after 90 days.
• 15 days of vacation which you are encouraged to take, plus 10 holidays, annually.
• Tuition assistance.
• Stability in a growing, environmentally conscious, publicly traded company.
• Opportunity to work alongside America’s most respected brands and food manufacturers.

What you’ll do:

• Proactively monitor infrastructure associated with the network, server, and telecom environments.
• Identify and escalate alerts, incidents or problems requiring urgent action.
• Monitor and review data backups.
• Create, update, and distribute operational reports.
• Consult and maintain an internal knowledge base.
• Verify compliance with conventional guidelines, processes, and policies.
• Maintain, troubleshoot, and repair infrastructure hardware and software.
• Assist with patch management.
• Install and configure computer hardware.
• Identify, recommend, and implement process improvements.

What you need to have:

• Associates degree Information Technology, Computers, or related experience with a focus systems infrastructure
• 3+ years of experience working within IT infrastructure to include the administration, support, and implementation of servers.
• 3+ years of experience in the areas of virtualization, security, networks, databases, and storage assets.
• The ability to thrive in a team environment.
• Great communication skills.

Who We Are:

• Global fortune 500 packaging company with 109 manufacturing facilities in North and South America, Europe, and Asia.
• A leading supplier of sustainable metal and rigid packaging solutions for consumer goods products for food, beverage, health care, garden, home, personal care, and beauty products.
• Trusted by America’s most respected brands, our reputation is based on a foundation of quality, excellence, and unsurpassed technical expertise.
• We pride ourselves on being a solution-based partner to our customers and work hard to earn their business every day.
• America's largest metal food packaging producer.
• A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.
• Silgan Containers has set sustainability targets through 2030 to source more renewable energy, reduce our greenhouse gas emissions, and divert our waste from landfill to foster environmental stewardship.