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Social Media Program Manager
Social Media Program ManagerSkill • Boston, MA, United States
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Social Media Program Manager

Social Media Program Manager

Skill • Boston, MA, United States
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  • [job_card.temporary]
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Overview

Placement Type : Temporary

Salary : $68-78 Hourly

Subsidized Beneifts + PTO

Start Date : Jan 5, 2026

We're looking for a strategic and detail-orientedProgram & Channel Managerto help with the end-to-end management of social channels and efforts - this could include creator programs, paid media, evergreen campaigns, measurement and community management. This role will be responsible for connecting cross-functional teams and agency partners, driving reporting and insights, and ensuring operational excellence across channels. The ideal candidate is a proactive collaborator with strong program management skills, a passion for digital engagement, and the ability to balance both strategic planning and hands-on execution.

Responsibilities :

  • Community Management Oversight : Partner with internal teams and agencies to provide escalation support, maintain engagement standards, and monitor community health.
  • Reporting & Insights : Partner with internal teams and agencies to build and deliver monthly / quarterly reports with performance data, trends, and recommendations.
  • Cross-Functional Partnerships : Serve as a key liaison between internal partner teams, stakeholders, and external agencies.
  • Strategic Operations & Channel Support : Partner with internal teams and agencies to manage budgets, timelines, and operational processes; provide channel-level project management support.
  • Paid Media & Evergreen Campaigns : Partner with internal teams and agencies to manage execution, monitor budgets, and optimize campaign performance.

Qualifications

  • 5-10 years of experience in program management, digital marketing, or channel operations (agency or in-house).
  • Strong knowledge of creator / influencer programs, paid media, evergreen content, social strategies and community management best practices.
  • Proven ability to analyze data, build reports, and surface actionable insights.
  • Excellent communication and stakeholder management skills, with experience working across cross-functional teams.
  • Highly organized, detail-oriented, and comfortable managing multiple workstreams simultaneously.
  • Familiarity with tools such as Power BI, Sprinklr, or other social / paid media platforms is a plus.
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