Benefits : Dental insurance
Health insurance
Paid time off
Vision insurance
Job Summary We are seeking an experienced polished, customer‑focused Leasing Professional to join our team at a luxury residential community in downtown Columbus. This role is responsible for delivering a five‑star leasing experience, supporting residents and prospects with professionalism, and helping maintain strong occupancy and retention. The ideal candidate is personable, organized, confident, and thrives in a fast‑paced, hospitality‑driven environment. If you love connecting with people and take pride in creating exceptional experiences, this is a perfect fit.
Key Responsibilities Leasing & Sales Excellence
- Lease apartments at the highest effective rent while maintaining a strong customer‑service philosophy
- Greet prospects warmly, build rapport, and conduct polished property tours
- Qualify potential residents and verify application information
- Show model units and available apartments with confidence and professionalism
- Maintain strong knowledge of competitive communities, pricing, and amenities
- Assist with preparing and updating the competitive market survey Weekend availability required
Resident Experience & Retention
Maintain a courteous, helpful, and professional attitude at all timesRespond promptly and courteously to resident requests and concernsAssist with resident relations and support community eventsInspect apartments prior to move‑in to ensure luxury‑level readinessGreet new residents and support a smooth move‑in processAdministrative & Operational Support
Maintain accurate resident files in accordance with company policyComplete all lease‑related documents accurately and in a timely mannerEnter resident and prospect data into the property management systemAssist with renewal efforts and retention programsSupport office operations and perform clerical duties as neededUnderstand and communicate community policies clearly to residents and prospectsTravel occasionally for training or company needsQualifications Skills & Competencies
Strong customer‑service and hospitality mindsetExcellent verbal communication and interpersonal skillsProfessional appearance and demeanorProficient sales and closing skillsStrong organizational and time‑management abilitiesAbility to interact successfully with residents, prospects, and team membersYardi or property management software experience preferred Physical RequirementsAbility to stand, walk, climb stairs, and tour the community regularlyAbility to lift up to 25 lbs as neededWhat We’re Looking For
A polished, people‑focused professional who thrives in a luxury environmentA confident communicator who builds trust quicklySomeone who takes pride in delivering exceptional resident experiencesA proactive team member who anticipates needs and solves problems with easeA motivated leasing professional who enjoys sales and relationship‑buildingCompensation & Benefits
Competitive payOutstanding growth potentialPaid sick leave, vacation, and holidaysFull benefits package (health, dental, life insurance)401(k) participationEqual Opportunity Employer Drug‑Free Workplace