Medical Secretary

Summary

Join Our Team at Mercy Medical Center - Now Hiring a Medical Office Specialist for our Institute for Cancer Care!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires!

Effective August 29, 2025 and expires December 31, 2025. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

Responsibilities

We are seeking a skilled Medical Office Specialist to join our Oncology practice. This position involves both front and back office duties, including patient registration, patient check in / out, appointment scheduling, copay / balance collection, patient triage, assisting medical professionals in an office setting, running patients during clinic hours, and performing insurance verification and prior authorizations. The ideal candidate will provide compassionate care while fostering a collaborative team environment.

• Registering and scheduling patients efficiently and accurately
• Collecting patient copays and outstanding balances
• Triaging patients and ensuring they receive timely care
• Assisting with prior authorizations for any medical procedures, imaging, or prescriptions
• Collaborating effectively with medical staff and fellow team members
• Maintaining patient records with confidentiality and accuracy
• Coordinating patient flow during clinic hours, optimizing efficiency
• Upholding high standards of customer service and patient care
• Upkeep exam room maintenance by stocking and cleaning rooms
• Collect patient history and work with enhancing direct patient care
• Follow written and oral instructions
• All other duties as assigned

Requirements

High School Diploma or GED

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.