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Intrinsic Development is hiring: Community Manager in Columbia Township
Intrinsic Development is hiring: Community Manager in Columbia TownshipIntrinsic Development • Columbia Township, MO, United States
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Intrinsic Development is hiring: Community Manager in Columbia Township

Intrinsic Development is hiring: Community Manager in Columbia Township

Intrinsic Development • Columbia Township, MO, United States
[job_card.30_days_ago]
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  • [job_card.full_time]
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ABOUT THE COMPANY:

Intrinsic Development is a full-service real estate development company specializing in upscale multi-family and commercial mixed-use projects. Our organization has built more than 3.5 million square feet of projects, with an additional 300,000 square feet currently under construction. The Intrinsic Development team has successfully delivered a wide range of developments, including hospitality venues, mixed-use projects, multi-family communities, hotels, clinics, offices, and restaurants across the Midwest.

THE COMMUNITY MANAGER POSITION:

Our Community Manager will oversee all on-site property operations for our market-rate luxury property, Aria! Your main goals will be training/coaching our Team to provide the best in class customer service, increasing resident retention and driving occupancy.

THE COMMUNITY MANAGER RESPONSIBILITIES:

  • Interact with residents regularly, providing exceptional customer service and a positive, professional attitude.
  • Respond promptly to resident questions, concerns, and conflicts, ensuring timely resolution and high satisfaction levels.
  • Assist Leasing Team with leasing duties including showing apartments as well as preparing and executing leases.
  • Plan and execute resident events and engagement initiatives to foster a strong sense of community.
  • Conduct weekly property inspections with the Maintenance Manager to ensure safety, functionality, and curb appeal.
  • Track and follow up on maintenance requests, and coordinate with vendors and contractors for repairs, upgrades, or projects.
  • Collaborate with the marketing department to develop and implement effective, property-specific marketing strategies.
  • Monitor local market trends, competitor activity, and resident feedback to identify opportunities for improvement.
  • Understand property performance metrics, including occupancy trends, renewals, and budget compliance.
  • Prepare and submit operational, marketing, and financial reports to Corporate.
  • Assist with budgeting, expense tracking, and cost management for property operations.
  • Lead, train, and support property staff to ensure consistent execution of procedures and high team performance.
  • Ensure compliance with corporate policies, Fair Housing laws, and other applicable regulations.
  • Conduct team meetings and performance reviews to encourage accountability, growth, and professional development.
  • Identify and implement process improvements to enhance operational efficiency and resident satisfaction.
  • Monitor and respond to resident feedback and online reviews, using insights to improve services.

THE LEASING MANAGER QUALIFICATIONS:

  • REQUIRED; Availability to participate in Saturday shift rotations (every other Saturday from 8:00am to 12:00pm)
  • REQUIRED; Availability to work weekdays from 8am to 5pm.
  • REQUIRED; Bachelor's Degree
  • PREFERRED; 3+ years experience managing, Class A or B, multi-family communities
  • Previous Sales and Customer Service experience a must!
  • Strong written and oral communication skills.
  • Self motivated, deadline driven and highly organized
  • Flexible and adaptable to changing situations.
  • Effective listener with ability to understand needs of team members at all levels
  • Interact effectively with project team, client and reviewing authorities.
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Intrinsic Development is hiring: Community Manager in Columbia Township • Columbia Township, MO, United States

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