Labor Forecasting Analyst

Labor Forecasting Analyst

At Claire's, we're more than just earrings and accessorieswe're a global brand that sparks creativity, self-expression, and fun for millions of customers every year. We're looking for a Labor Forecasting Analyst who's as passionate about numbers as our customers are about the latest trends. From digging into sales and traffic data to creating labor models that evolve with the business, you'll play a key role in keeping Claire's stores running smoothly and efficiently. You'll partner with Field Leaders, Finance and HR to balance labor allocations with business needs, transform data into insights that drive sales, and serve as a trusted advisor for all things store labor.

The Retail Store Labor Forecasting Analyst is responsible for designing and delivering accurate, forward-looking labor forecasts that empower field teams to optimize staffing in alignment with sales, traffic, and customer experience goals. This role ensures labor is allocated at the right time and place to maximize sales, piercing performance, and service standards, while balancing efficiency and cost discipline.

Key Responsibilities

• Forecasting & Allocation

Generate and communicate weekly store labor allocations, aligning hours with traffic patterns, conversion targets, and sales plans.

Analyze labor and store performance data (e.g., Sales per Labor Hour, conversion, piercing penetration) to identify trends and opportunities.

Partner with Store Operations, Finance, HR, and field teams to optimize labor efficiency while protecting customer experience.

Play a lead role in evolving labor management from static scheduling to dynamic, customer-driven deployment.

Decision Making

Key Relationships

Qualifications & Experience

Future Vision

This role will be instrumental in transitioning Claire's to a next-generation retail labor modelintegrating traffic insights, task management systems, and customer-first staffing strategies to ensure the right people are in the right place at the right time.